Source Job

• Work primarily remotely with the patient’s medical practice staff and Guidehealth’s Case Management team to manage a targeted population of patients.
• Assist patients in achieving better health outcomes by addressing their questions, connecting them with the medical practice, and implementing high-impact care plans.
• Document patients’ medical history and medical issues accurately in the electronic health record (EHR).

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, making great healthcare affordable and improving patient health.

• Manages referrals both into and out of the clinic, including prior authorizations and medical records.
• Efficiently calls patients, schedules appointments, verifies insurance, and confirms demographics.
• Requires excellent customer relationship skills and the proven ability to communicate effectively and accurately.

Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents.

• Handles telemedicine requests & gathers patient information.
• Communicates patient information to the team for call prioritization.
• Maintains accurate documentation in EPIC consult queues.

iCIMS is a software company that provides recruiting software to businesses.

Answer patient calls to schedule or update appointments and provide MyChart support. Use phone and EMR (Epic) systems to maintain accurate patient information. Participate in training to build consistency and contribute to a positive team culture.

Hummingbird partners with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients.

This role acts as a 'Telehealth Concierge'. Interviews patients to collect required data including demographic and financial information. Communicates mandated patient information and verifies all information for accuracy.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond.

• Coordinate care between VA and community providers.
• Schedule appointments and coordinate care.
• Process administrative notes for consults.

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients.

• Provide general medical office administrative support.
• Answer telephone calls and take and route messages.
• Interface with physicians and patients.

Stony Brook Surgical Associates, UFPC supports the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities.

Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction. Communicates regularly with assigned referring offices and appropriate sales representatives. Collect and enter patient demographic and insurance information as needed.

SimonMed Imaging is the fastest growing outpatient radiology practice in the Nation, committed to excellence and improving patient care with best-in-class technology.

• Assists with medical record documentation requests and leverages medical management system to initiate case and/or authorization to support clinical processes.
• Conducts fax and telephonic outreach; and written communications to members and/or providers to communicate status of UM/CM processes.
• Actively participates in supporting department compliance and performance through administrative activities such as report monitoring/distribution, and other tasks as assigned by leadership.

Capital Blue Cross promises to go the extra mile for their team and community. Employees consistently vote it one of the “Best Places to Work in PA”.

• Answer incoming inquiries from patients, answer questions, and schedule appointments
• Make outbound phone calls to patients, pharmacies, and insurance companies
• Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

Answer high volume of incoming calls and place outbound calls, responding to patient inquiries related to healthcare services. Act as primary point of contact for patients via phone, email and chat systems. Convert calls to scheduled appointments for CHOICE clinics.

CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

Make outbound calls to schedule appointments for preventative health screenings. Assist members and patients with benefits and insurance information. Conduct surveys and make a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey.