Source Job

Schedules/re-schedules patient appointments at the appropriate facility and fulfills customer needs to ensure customer satisfaction. Communicates regularly with assigned referring offices and appropriate sales representatives. Collect and enter patient demographic and insurance information as needed.

SimonMed Imaging is the fastest growing outpatient radiology practice in the Nation, committed to excellence and improving patient care with best-in-class technology.

• Deliver exceptional customer service to external and internal customers.
• Answer incoming calls and handle inquiries related to scheduling and general information.
• Ensure administrative and financial preparation of patients prior to their visit.

Oregon Health & Science University values a diverse and culturally competent workforce. They are an equal opportunity, affirmative action organization that does not discriminate against applicants.

Answer high volume of incoming calls and place outbound calls, responding to patient inquiries related to healthcare services. Act as primary point of contact for patients via phone, email and chat systems. Convert calls to scheduled appointments for CHOICE clinics.

CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

Answer patient calls to schedule or update appointments and provide MyChart support. Use phone and EMR (Epic) systems to maintain accurate patient information. Participate in training to build consistency and contribute to a positive team culture.

Hummingbird partners with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients.

This role acts as a 'Telehealth Concierge'. Interviews patients to collect required data including demographic and financial information. Communicates mandated patient information and verifies all information for accuracy.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond.

• Handles telemedicine requests & gathers patient information.
• Communicates patient information to the team for call prioritization.
• Maintains accurate documentation in EPIC consult queues.

iCIMS is a software company that provides recruiting software to businesses.

• Answers calls and route all incoming correspondence to appropriate staff.
• Maintains up to date patient health records in the Electronic Medical Record system and Vynca data systems.
• Coordinates transportation for patient medical appointments with contracted transportation companies and payers.

Vynca is passionate about transforming care for individuals with complex needs and is focused on providing comprehensive care for more quality days at home.

• Coordinate care between VA and community providers.
• Schedule appointments and coordinate care.
• Process administrative notes for consults.

CVP is an award-winning healthcare and next-gen technology and consulting services firm solving critical problems for healthcare, national security, and public sector clients.

• Answer incoming inquiries from patients, answer questions, and schedule appointments
• Make outbound phone calls to patients, pharmacies, and insurance companies
• Create and triage tickets in ServiceNow

Talkiatry transforms psychiatry with accessible, human, and responsible care. They’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.

The Call Center Representative will focus on inbound and/or outbound assignments within the Call Center, which includes but is not limited to call management, outbound scheduling, authorization processing and other administrative tasks. The WelbeHealth Advocate will provide outstanding customer service to all stakeholders, and will be accountable for proper documentation and maintaining current and accurate records of all the scheduled appointments. Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders, and meeting appointment turn-around times.

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services.

Make outbound calls to schedule appointments for preventative health screenings. Assist members and patients with benefits and insurance information. Conduct surveys and make a difference in someone’s life!

Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey.

• Be the primary point of contact for all providers.
• Provide professional, accurate and timely responses to all provider inquiries.
• Maintain a current knowledge of all contract requirements and objectives.

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans.

• Maintain full ownership and accountability for initiating phone contact to potential study participants.
• Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
• Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.

M3 Wake Research is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical organizations.

• Coordinates scheduling and referrals to other healthcare providers and services.
• Ensures all medical appointments and patient information is entered into the electronic medical system.
• Follows site-specific protocols and maintains up-to-date documentation to ensure compliance.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. Their system identifies top-fitting candidates and shares the shortlist directly with the hiring company for final decisions.

Answer inbound calls with customer service framework communication. Assist with appointment scheduling, follow up on missed appointments, and confirmation calls. Triage calls to determine if it is a request, inquiry, complaint or grievance, to escalate, resolve and conduct service recovery.

New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations.

Acts as key point of contact for the processing of enrollment applications for all providers. Works with System Credentialing and local medical staff contacts. Responsible for completing the ongoing review and attestation of all Munson Healthcare provider enrollment records.

Munson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents.

• Work primarily remotely with the patient’s medical practice staff and Guidehealth’s Case Management team to manage a targeted population of patients.
• Assist patients in achieving better health outcomes by addressing their questions, connecting them with the medical practice, and implementing high-impact care plans.
• Document patients’ medical history and medical issues accurately in the electronic health record (EHR).

Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, making great healthcare affordable and improving patient health.

• Provide excellent customer service and product information to patients and providers.
• Support field teams, operations, and sales by delivering timely feedback.
• Proactively create a better patient experience.

Apria Healthcare's mission is to improve the quality of life for patients at home by providing home respiratory services and select medical equipment. They strive to meet the needs of their patients with empathetic, thoughtful, and compassionate people.

• Schedule radiology appointments such as Breast Imaging, Dexa, Injections, MRI, CT, Ultrasounds and Fluoroscopy.
• Handle questions and concerns regarding patient imaging needs and document all patient/member interactions via management software.
• Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests, according to established standards with attention to style, tone, and manner of communication.

Carenet fosters collaboration, creativity and innovation and empowers growth through trust, opportunity and accountability for team members.

• Provide general medical office administrative support.
• Answer telephone calls and take and route messages.
• Interface with physicians and patients.

Stony Brook Surgical Associates, UFPC supports the operation of the hospital and provision of health care and is the co-employer as is necessary to conduct its responsibilities.