Source Job

• Design, develop, and customize ServiceNow applications.
• Automate TPSM and other enterprise processes critical to billing and financial operations.
• Monitor and optimize ServiceNow platform performance.

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business and employs more than 1,200 people all over the United States.

• Lead end-to-end development of scoped ServiceNow applications, from design through deployment and testing.
• Design and implement secure system architectures and data models to support scalable application delivery.
• Develop and maintain automated test suites to ensure quality, reliability, and regression coverage.

ItD is a consulting and software development company that blends diversity, innovation, and integrity with real business results. It rejects any strong hierarchy, empowering us to deliver excellent results and it's a woman- and minority-led firm.

• Configure and customize core ServiceNow modules.
• Design, develop, and implement custom ServiceNow applications and modules.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed. They invest in technology and prototypes ahead of need, bringing commercial-grade platforms and mission-ready AI to federal agencies.

• Develop ServiceNow scoped applications utilizing ServiceNow’s platform functionality.
• Develop and support the integration of 3rd party systems with ServiceNow, like MID server and web services (REST).
• Create and maintain API and data integrations between ServiceNow and other services.

ServiceNow is a global market leader that brings innovative AI-enhanced technology. They serve over 8,100 customers, including 85% of the Fortune 500, with their intelligent cloud-based platform that seamlessly connects people, systems, and processes.

• Strong hands-on experience with ServiceNow integrations.
• Expertise in ServiceNow platform administration and security.
• Strong scripting skills (JavaScript, ServiceNow scripting).

Accenture is not explicitly mentioned in the job posting, but the job description mentions that prior Accenture experience is a nice to have. Accenture is a global professional services company with leading capabilities in digital, cloud and security.

• Lead business analysis and process consulting for core ITSM capabilities.
• Facilitate workshops and stakeholder interviews to document current-state processes.
• Align process design to ITIL principles and ServiceNow leading practices.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

• Developing, installing, and troubleshooting scoped ServiceNow applications.
• Partnering directly with customers to gather requirements, translate business needs into technical solutions, and deliver high-quality implementations.
• Troubleshooting complex issues in collaboration with customers and providing clear, timely communication throughout resolution.

Tenon is the leader in enterprise marketing workflows built on ServiceNow, providing a single solution for marketing teams to execute campaigns, projects, emails, and SMS with speed and at scale. Tenon delivers marketing solutions in a single enterprise platform already used by IT, HR, Finance, and Customer Service.

• Manage daily operations, including monitoring, scheduled jobs, and MID Server maintenance.
• Build and deploy small enhancements via Update Sets and scripting (JavaScript).
• Provide N2/N3 support for critical incidents and platform glitches.

Devoteam is a global leading player in Digital Transformation for leading organisations across EMEA. With a revenue of €1B, they transform technology to create value for their clients, partners and employees. They have a multidisciplinary team of experts spread across more than 20 EMEA countries, consisting of +10.000 tech and business leaders.

• Lead the technical design and implementation of complex ServiceNow solutions.
• Act as the highest-level engineering authority for ServiceNow implementations.
• Drive performance, scalability, and reliability improvements through engineering techniques.

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. They employ more than 6,000 people across the globe and cultivate collaboration to succeed, offering independence to make a larger impact.

• Engage as a primary architect to set technical direction.
• Participate in design workshops and development activities.
• Support business development and pre-sales activities.

Servos is a ServiceNow Elite Partner specializing in Customer Workflows (CSM/FSM) and Creator Workflows (AppEngine). They are a virtual team throughout the United States with headquarters in Virginia and are devoted to doing the right thing for their clients and team by leading with a human-first culture.

• Design and maintain the architectural framework for ServiceNow solutions.
• Develop and maintain custom ServiceNow Service Portals.
• Act as a subject matter expert, providing technical guidance.

Jobgether is a platform that connects job seekers with opportunities. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

• Perform daily configuration, maintenance, and support of the ServiceNow platform and telephone call center application.
• Manage user access, develop workflows (business rules, UI policies, client scripts), performing platform upgrades, troubleshooting, and creating reports.
• Provide virtual training via Microsoft (MS) TEAMS or other approved communications applications for Government-designated personnel.

Amyx is an Equal Opportunity Employer. They are also a VEVRAA federal contractor and requests priority referral of veterans.

• Educate others about the ServiceNow platform by creating white papers.
• Be the technical expert on the ServiceNow platform, advising customers on configurations vs. Customizations.
• Lead customer design workshops focused on ServiceNow Platform and CRM and Industry Workflow Solution technology.

ServiceNow began in San Diego, California in 2004, with the goal of transforming how we work. Today, they are a global market leader, bringing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®, connecting people, systems, and processes.

• Collaborate with customers to gather business requirements and align with IT strategies.
• Independently develop, test, debug, maintain, modify, and install complex software programs.
• Provide on-call rotation support for production systems and facilitate incident management.

RRD is a global provider of marketing, packaging, print, and supply chain solutions. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, they bring expertise, execution, and scale.

• Participate in client calls to advise on technical design.
• Ensure technical designs support scalable, maintainable, and secure implementations.
• Proactively identify risks, dependencies, and potential design gaps.

LightFeather delivers innovative, mission-critical solutions. They have a purpose-driven team.

• BCM Technical Configuration, serve as the technical lead for the setup and optimization of the BCM module, and configure Business Impact Analysis (BIA), Crisis Management workflows, and continuity planning.
• Design and automate the end-to-end BCT lifecycle, streamline workflows from initial impact assessments to the generation and testing of recovery plans.
• Develop real-time dashboards and utilize Performance Analytics and collaborate with the ITSM team to leverage CSDM data to ensure recovery plans are grounded in accurate application and infrastructure dependencies.

Truelogic is a leading provider of nearshore staff augmentation services headquartered in New York. Their team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects.

• Lead the design and implementation of end-to-end ServiceNow solutions.
• Collaborate with stakeholders to define the architectural vision and roadmap.
• Provide technical leadership and mentorship to development teams.

Jobgether is a platform that connects job seekers with companies. They use AI-powered matching to ensure applications are reviewed quickly and fairly.

• Consulting with customers and configuring ServiceNow Integrations based on configuration best practices.
• Designing and implementing integrations between ServiceNow and third-party software platforms.
• Delivering transformative integration architectures that support AI solutions on the platform.

ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology. They empower organizations to find smarter ways to work with their intelligent cloud-based platform, connecting people, systems, and processes, serving over 8,100 customers, including 85% of the Fortune 500®.

• Takes end-to-end responsibility for ServiceNow programs and implementations at enterprise customers.
• Acts as a delivery lead and main contact for the customer and trusted advisor at stakeholder and C-level.
• Coaches and mentors project teams and drives scope, budget, timeline, and quality.

Devoteam is an international technology-independent consulting company with over 30 years of experience and more than 11,000 tech and business leaders worldwide. They focus on digital strategy, platform technologies, cybersecurity, and enterprise transformation, acting as a strategic partner for leading cloud and service providers like AWS, Google Cloud, Microsoft, Salesforce, SAP, and ServiceNow.

• Drive innovative business solutions and digital transformation with our customers
• Consult with customers and prospects to understand their business needs and pain points
• Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities

ServiceNow's technology makes the world work for everyone, and their people make it possible. They are an ambitious team of change makers who have a restless curiosity and a drive for ingenuity, serving approximately 85% of the Fortune 500® with more than 7,700+ customers.