Manage end-to-end e-discovery projects across multiple matters, serving as the primary client point of contact.
Oversee data collections, processing, review workflows, analytics, and production deliverables with a focus on quality and efficiency.
Mentor and guide junior team members while collaborating with attorneys, IT, and client legal teams to ensure successful project completion.
Consilio provides e-discovery and legal technology services to law firms and corporations. The company values excellence, passion, collaboration, agility, people, and vision, fostering a culture of teamwork and client service.
Lead and support multiple eDiscovery matters across the full EDRM, ensuring accuracy and client satisfaction.
Configure review platforms, manage user access, and troubleshoot technical issues to support project readiness.
Manage disclosure and production workflows for DSARs, Public Inquiries, and Investigations with defensible delivery.
Consilio is a leading provider of eDiscovery and legal technology services, helping clients manage complex data and litigation. The company has a global presence and fosters a collaborative, innovative culture focused on client success.
Support client projects by managing transactional electronic stored information and ensuring smooth execution.
Collaborate with internal teams to construct project plans, provide client updates, and assist with technical troubleshooting.
Handle data processing through Relativity and maintain client satisfaction through effective communication and issue resolution.
Array is a dynamic, rapidly growing legal solutions provider that redefines the industry with innovative technology and expert services. The company has over 500 employees and 600 legal contractors across the US, Canada, and the UK, fostering a collaborative and creative environment.
Own your accounts: Serve as the named CS account owner for an assigned portfolio of clients, building trusted relationships and escalating proactively.
Manage case delivery: Own end-to-end project management for active cases, including kickoffs, timelines, deliverables, and client-facing status updates.
Advise attorneys on workflow: Translate platform capabilities into case strategy, answering what is possible for their cases.
Syllo is defining the Litigation AI category with a unified platform for end-to-end litigation management. Founded in 2019 by litigators and engineers, the company has doubled its team in six months and is backed by top-tier VCs, fostering a fast-paced, innovative culture.
Design, build, and maintain the eDiscovery curriculum for internal and external audiences.
Deliver live training sessions and recorded modules covering Syllo's eDiscovery application.
Develop enablement content tailored to different user personas and update materials regularly.
Syllo is a software company in the legal space that offers an AI-powered litigation workspace. We are a lean, fast-moving, multi-disciplinary team led by exceptional lawyers and engineers, with a culture of accountability and respect.
Lead and manage complex document review projects from planning to execution, ensuring quality and compliance.
Develop and implement review strategies and workflows tailored to client needs and objectives.
Serve as a central point of contact for clients, legal counsel, and internal stakeholders, providing regular updates.
The company is a legal technology firm specializing in document review and e-discovery services. They operate with a collaborative, innovative culture and emphasize quality and efficiency in a fast-paced environment.
Lead the delivery of complex legal technology and financial systems projects, focusing on Elite 3E and Aderant Expert implementations and upgrades.
Manage multiple client engagements simultaneously, ensuring on-time, on-scope delivery with high quality standards.
Serve as a trusted advisor to clients, driving delivery excellence and proactively identifying and mitigating project risks.
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside clients, fostering enduring partnerships within the legal community.
Serve as primary client contact and escalation point, managing day-to-day project activities and ensuring budgetary and KPI targets are met.
Analyze trends, identify process improvements, and implement solutions to enhance efficiency and quality across client accounts.
Lead and mentor a team of project managers, coordinate resources, and contribute to special projects for business growth.
RWS is a global language services company specializing in translation, localization, and linguistic validation for regulated industries. With over 20 years of experience, the Linguistic Validation team is the industry leader in clinical outcome assessments, and the company fosters a culture of diversity, innovation, and opportunity.
Own the end-to-end training relationship for Syllo's largest accounts, delivering white-glove service.
Design and execute account-specific learning programs and maintain dedicated client portals.
Translate usage data into actionable insights for clients, collaborating with instructional design and product teams.
Syllo is a software company offering an AI-powered litigation workspace for legal professionals. They are a lean, fast-moving, multi-disciplinary team of exceptional lawyers and engineers focused on transforming legal practice.
Develop and articulate a clear grasp of eDiscovery services, making compelling presentations to demanding audiences.
Balance closing business quickly with consultative client engagement to match needs with service offerings.
Manage a healthy pipeline of opportunities from identification through close, maintaining an active calendar of client meetings and events.
Consilio provides eDiscovery services and technology solutions to law firms and corporations. The company has a global footprint and a history of innovation, with a sales team focused on consultative selling.
Lead and manage the Client Support team, defining performance standards and holding the team accountable.
Establish and maintain SLA targets for response time, resolution time, and customer satisfaction.
Build escalation infrastructure and self-service capability to ensure quality and scalability.
Syllo is defining the Litigation AI category as the first unified platform to autonomously manage the entire litigation lifecycle end-to-end. Backed by top-tier VCs, the company has doubled its team in the last six months and supports Fortune 500 companies and AmLaw 200 firms.
Champion customer data privacy by leading responses to subpoenas and legal requests.
Coordinate with external counsel, customers, and internal teams to manage data requests.
Enhance eDiscovery operations and drive litigation process improvements.
Samsara is a pioneer of the Connected Operations Cloud, helping improve the safety, efficiency, and sustainability of physical operations like agriculture and transportation. As a public company, they foster a culture of rapid career development and high impact in a hyper-growth environment.