Respond promptly to internal and external customer inquiries.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Initiate and scale a new CLIA high-complexity laboratory performing an FDA-approved early cancer detection test.
Provide operational and strategic leadership for the colorectal cancer screening assay within the clinical laboratory.
Establish the technical, operational, and cultural foundation of the laboratory.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health, aiming to make personalized genetic testing and diagnostics part of the standard of care. The Natera team consists of statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions.
Work closely with the Principal Investigator to oversee the execution of study protocols and ensure site compliance with Good Clinical Practice.
Be available to see subjects virtually or in-person, answer their questions, and resolve medical issues during the study visit.
Perform trial procedures as per delegation, including prescreening candidates, obtaining informed consent, and administering questionnaires.
Care Access is dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With hundreds of research locations, mobile clinics, and clinicians across the globe, they bring world-class research and health services directly to communities that often face barriers to care.
Resolve aged claims and appeals via payer portals & outbound phone calls.
Prioritize assigned work queue to ensure timely work is balanced with working the most payable claims.
Work professionally with Revenue Cycle teammates to be responsive to requests that require your assistance.
CareDx, Inc. is focused on providing healthcare solutions for transplant patients and caregivers. They are the leading provider of genomics-based information for transplant patients.
Provide pre-service support and verify patient insurance benefits.
Contact insurance payers, confirm coverage details, and identify patient responsibilities.
Document all findings to facilitate accurate billing and address potential financial barriers.
CHI Health Clinic offers various healthcare services, including primary and specialty care, walk-in, and virtual services, with over 20 specialties and 100 convenient locations. They focus on providing better access to healthcare so individuals can prioritize their health.
Responsible for the direct supervision of the centralized managed care activities.
Leads the team by recruiting, training, mentoring, and managing the work queues of direct reports.
Serves as the first line of communication with the practices/departments to answer questions and trouble shoot issues.
OHSU is Oregon's only public academic health center. In addition to caring for patients, they lead groundbreaking research and train the next generation of health care professionals. As Portland's largest employer, OHSU provides opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington.
Provide scientific and/or clinical presentations on Natera’s Organ Health division focused on kidney transplant (Prospera) and renal genetic testing (Renasight) products.
Address the specific needs of customers by responding to requests for information about our marketed and developing products.
Serve as a medical and scientific resource for the Natera Sales and Marketing teams.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. They aim to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions.
Review patient records to ensure documentation aligns with medical, legal, regulatory, and insurance standards.\n- Abstract appropriate supporting documentation into abstraction tool.\n- Collaborate with healthcare providers or internal staff to clarify unclear or incomplete documentation.
Capital Blue Cross promises to go the extra mile for its team and community, and its employees consistently vote it one of the “Best Places to Work in PA”. The company offers a flexible environment where health and wellbeing are prioritized and invests in training and continuing education.
Provide pre-test and post-test genetic counseling to patients for BillionToOne’s test offerings.
Draft accurate and timely test reports for ordering providers, ensuring a high level of attention to detail.
Contribute to the development of patient and provider educational materials.
BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Forbes named them one of America's Best Startup Employers for 2025, Great Place to Work certified, with over 700 employees.
Serve as a subject matter expert for front-end revenue cycle functions.
Investigate and resolve complex billing issues that prevent claims from being successfully accepted by payers.
Conduct root cause analysis on recurring front-end issues and implement process improvements to reduce claim errors and rework
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions.
Develop and maintain a quality audit program for the Clinical Review Team.
Ensure high-quality reviews and adherence to regulatory requirements.
Deliver exceptional member, provider, and employee experiences.
SmithRx is a rapidly growing Health-Tech company that aims to disrupt the Pharmacy Benefit Management (PBM) sector using technology and customer service. The company has a mission-driven and collaborative culture, with hundreds of thousands of members onboarded since 2016.
Prepare complex prior authorization requests by identifying clinical guidelines for review.
Proactively obtain clinical information from prescribers to ensure all aspects of clinical guidelines are addressed.
Effectively use problem solving skills to identify gaps and resolve concerns.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They offer full-service health benefit management solutions, and consolidate all claim administration-related workflows in one secure platform.
Acts as initial service ambassador to referral sources, physicians, patients, caregivers and other external customers providing the highest quality service.
Responsible for the initial entry, verification, and maintenance of information regarding new patients in all applicable software programs.
Processes private insurance verifications, verifies eligibility of Medicare, Medicaid and third party payers and any other duties as directed.
CommonSpirit Health at Home is a full-service health care organization that believes the best place for someone to get better is in their own home. As a faith-based organization, they are committed to finding new ways to improve the health of their patients and the health of the communities they serve.
Responsible for insurance follow-up and collections, including phone calls and accessing payer websites.
Identify root cause issues for denials and coordinate with clinic and management for process improvements.
Resolve complex inventory, including payment research, and accurately document collection activity.
Anne Arundel Dermatology provides comprehensive medical, surgical, and esthetic skin care services. With over 250 clinicians and 110 locations across 7 states, they are experiencing growth and looking for talented individuals to join their team.
Accurately coordinate, schedule and complete registration for ambulatory outpatient visits.
Collect patient demographic and insurance information, verifying and communicating liabilities.
Explain patient preparation requirements and coordinate with clinical departments regarding protocols.
Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. They provide inclusive, ethical workplaces where their highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Work on basic rejections in a timely manner and communicate issues to the appropriate team.
Identifies correct party to communicate with for corrections, both internally and externally.
Doma Technology LLC offers solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly simpler and more efficient, reducing cost and increasing customer satisfaction. They value entrepreneurship, people, teamwork, and integrity.
Serve as the primary administrator and subject matter expert for complex leaves of absence.
Independently interpret and apply federal, state, and company leave regulations.
Partner with leaders, payroll, and benefits to mitigate risk and ensure accurate pay treatment.
Nightingale Education Group focuses on higher learning in healthcare professions, contributing to elevating education, health, and employment systems. They have graduated nearly 5,000 nurses and develop strategies that promote a positive work-life integration.