Diagnose and resolve WordPress issues across hosting, plugins, and performance systems.
Investigate root causes including DNS, CDN, caching, and security configurations.
Perform routine maintenance and implement feature enhancements within custom themes and page builders.
Our partner company specializes in managing a large portfolio of WordPress websites, ensuring they are stable, secure, and fast. The team is growing, collaborative, and innovation-focused.
Drive partner adoption of WordPress and related web products, providing high-quality support throughout the website lifecycle.
Translate ambiguous partner requests into clear, actionable WordPress-focused requirements and delivery plans.
Own project execution, troubleshoot technical issues, and act as a voice of the customer to improve products.
Automattic powers web publishing, commerce, and communication technologies through products like WordPress.com and WooCommerce. It is a fully distributed company with a global team, known for its open-source culture and autonomy.
Provide world-class technical support to hosting customers via live chat and ticket-based support, resolving WordPress and server issues.
Diagnose and resolve hosting issues like DNS, SSL, MySQL, and Linux command-line problems to ensure first-contact resolution.
Meet KPIs including CSAT, AHT, and QA scores while managing multiple concurrent chats in a fast-paced, fully remote environment.
LevelUp is a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. We have a large team of skilled professionals committed to delivering high-quality technical, operational, and back-office support.
Develop custom WordPress themes, blocks, and templates.
Build internal tools for experimentation, analytics, and QA.
Collaborate with Design, Marketing, and SEO to ship features.
Felix is a digital healthcare company that puts patients in control of their health, offering online treatment, prescription delivery, and ongoing care. They are a small, remote-first team serving over 500,000 Canadians.
Qualify inbound leads and create interest in Pressable's WordPress hosting solutions.
Engage prospects via calls, emails, and chat, then schedule meetings for senior sales.
Use AI tools for research, follow-ups, and CRM tracking to drive pipeline.
Pressable provides managed WordPress hosting for businesses and agencies, as part of the Automattic family. The company is a fully distributed team focused on customer experience, innovation, and supporting employee growth.
Investigate and resolve technical issues reported by enterprise customers, owning the issue from triage to resolution.
Analyze logs, reproduce issues, and dig into system behavior to identify root causes before escalating to Engineering.
Communicate clearly with customers and internal teams throughout the support process.
Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days. We are backed by Bessemer, Craft, and TLV Partners with $100M in funding, a fast-growing company working with Fortune 500 customers globally.
Build and maintain custom WordPress themes and plugins with clean, efficient code.
Translate design specs into responsive, pixel-perfect front-end experiences across devices.
Optimize site performance, SEO, and security while collaborating with cross-functional teams.
TurboTenant simplifies the complex process of managing rental properties with an elegant software platform for small landlords and tenants. They serve over 1 million landlords and foster a high-performance 'Be Better' culture.
Develop and maintain CALSTART's WordPress websites, landing pages, and web applications.
Manage assigned web properties, including routine maintenance, troubleshooting, and enhancements.
Build custom themes, plugins, and integrations while ensuring accessibility and performance standards.
CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all. It is a tight-knit team of world-class innovators, business minds, and change agents committed to the mission.
Maintain stability, reliability, and performance of cloud and core platform environments supporting enterprise customers.
Investigate complex technical issues across infrastructure, APIs, integrations, and distributed services.
Act as a technical bridge between customers, technical account teams, and Engineering to turn findings into actionable solutions.
Jobgether uses an AI-powered matching process to streamline job applications. It is an inclusive equal-opportunity workplace that processes applications quickly and fairly.
Support WordPress website launches and configuration.
Diagnose and resolve technical issues including SSL, DNS, and email.
Provide clear, professional communication to customers.
Our partner helps customers launch, maintain, and troubleshoot websites and online services. They foster a collaborative, remote culture with a focus on employee development and inclusion.
Own web production and content publishing across client accounts, ensuring accuracy and polish.
Manage web production requests from intake through completion, keeping work organized and on schedule.
Troubleshoot production issues and proactively identify potential problems before they impact live sites.
Terra helps clients bring digital experiences to life by managing web content and production. They are a remote-first company with a close-knit team that values collaboration and ownership.