Own the end-to-end pricing and packaging strategy across Gainsight’s product suite.
Lead the transition from seat-based pricing toward usage-based or hybrid monetization models.
Conduct competitive research and market analysis to inform pricing strategy and GTM decisions.
Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. The CustomerOS platform orchestrates the customer journey from onboarding to outcomes to advocacy. More than 2,000 companies trust Gainsight’s applications and AI agents.
Determine, support, and execute monetization strategies for ongoing and new innovations across entire of ServiceNow portfolio
Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap
Prepare product leaders for the Pricing Committee approval reviews with pricing proposals that are robust
ServiceNow's intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. They are a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Drive transformational change in how ServiceNow monetizes its business by leading C-Suite sponsored initiatives to deliver meaningful top line growth to the company.
Serve as the bridge between the Product Pricing Team and the Deal Desk Team in defining our commercial principles and guardrails.
Work cross-functionally across product, GTM, and operational stakeholders to ensure monetization strategies align to corporate pricing and packaging strategic roadmap.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
Own full-cycle billing (invoicing, subscriptions, usage-based billing, etc.).
Manage collections process including outreach, follow-ups, and escalation on past-due accounts.
Identify and implement process improvements and automation opportunities.
Submittable's platform empowers mission-driven organizations to make a difference. Their software helped organizations worldwide run 30,000 programs and distribute more than $10 billion in funding.
Align packaging & pricing with customer value and success.
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.
Manage day-to-day invoicing, payment tracking, payments adjustments, and review processes.
Serve as the primary contact for customer inquiries related to billing, payments, adjustments, penalties, and discrepancies.
Provide support to Billing and Collections Manager for daily invoicing, collection efforts, payments adjustments and audits.
Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market.
Build and scale the platform, owning end-to-end billing infrastructure and internal apps.
Act like a product engineer, owning the customer and business outcome by understanding why features matter.
Lead AI-First, Agentic Engineering, driving the team to adopt an Agentic SDLC across design, implementation, testing, and deployment.
Constant Contact empowers people to pursue their dreams by providing tools to grow online. They are an inclusive company, dedicated to improving their product to enable the success of businesses, non-profit organizations, and community groups.
Own and manage revenue recognition in compliance with ASC 606.
Lead and optimize project-based billing processes.
Partner with Sales, Legal, and Deal Desk to review complex contracts.
Snorkel helps enterprises transform expert knowledge into specialized AI at scale. They work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
Handle incoming billing cases ensuring accurate documentation and timely routing or resolution.
Serve as the first point of contact for customers seeking clarity on tax increases, price changes, or variations in monthly charges.
Provide real‑time support for urgent billing issues, payment questions, and account‑status concerns while maintaining a professional, service‑oriented approach.
Ooma empowers people to connect in smarter ways through its cloud-based platform. They bring people together at work and at home with solutions for small businesses, large companies, and home users.
Own full features across payments and monetization.
Build and improve systems for checkout, subscriptions, billing, and plan management.
Work across backend and frontend to deliver a seamless purchasing experience.
Mighty Networks is a pioneering community platform that’s delivered $500M in community earnings to our customers in the past year. Tens of thousands of creators choose Mighty to bring people together with private or paid communities, courses, and events.
Own the product strategy and roadmap for RevenueCat's Analytics and Experiments products.
Triage and investigate complex data and analytics problems deeply to understand what developers really want.
Recommend, develop, and maintain new benchmarks and metrics that deliver value to their developers, and help them make more money.
RevenueCat removes the headaches of building and scaling in‑app subscriptions. They have grown into the default monetization platform for mobile with a remote‑first crew of 120+, spread across 25 countries and guided by values like Customer Obsession and Balance.