Lead the Customer Growth strategy, defining support across customer lifecycle segments from high-value strategic accounts to scalable solutions.
Oversee multi-lane functions including Customer Success, Growth Advisory, Advocacy, and Enablement, setting strategy and operating model.
Partner with Product, Sales, Marketing, Data, and Support to turn customer insights into measurable product and business improvements.
This company is a fast-growing, venture-backed platform for mobile app monetization and growth. They operate remotely with a diverse international customer base.
Act as primary point of contact for VIP clients in France, enhancing customer experience and loyalty.
Build and manage relationships with a portfolio of global VIP clients through frequent communication.
Analyze client behavior and collaborate with internal teams to deliver optimal service solutions.
Bybit is a leading cryptocurrency exchange and digital financial platform serving over 80 million users across 200+ countries. Founded in 2018, the company fosters a high-performance environment with a global team of ambitious builders and innovators.
Own the technical customer journey from onboarding through ongoing success and expansion.
Manage customer-facing technical projects and build strong relationships with enterprise customers.
Provide proactive technical guidance and collaborate with cross-functional teams to resolve complex issues.
The company is a technology organization that provides a sophisticated data platform to enterprise customers. The company culture is collaborative, fast-moving, and technology-driven, with a focus on innovation and customer impact.