As a Portfolio Customer Success Manager, you'll lead strategic customer success initiatives for high-value customers, delivering a world-class experience that drives product adoption, maximizes utilization, and accelerates retention and expansion of LastPass solutions, while serving as a trusted advisor and orchestrator of cross-functional programs that align customer outcomes with business growth.
Job listings
$110,000–$175,000
USD/year
As a Client Success Lead at Affirm, you will manage a portfolio of accounts across a variety of industries to foster long-term, strategic business relationships with merchant partners. You will drive revenue and GMV expansion, manage contract renewals, and deliver a proactive client management strategy. You will also analyze merchant performance, recommend programs to increase product adoption, and orchestrate cross-functional teams to improve the Affirm offering.