Remote Account management Jobs · GCP

You'll be a trusted advisor to some of our largest and most complex customers, helping them get the most out of Buildkite. Manage a portfolio of high-value, strategic customers, understanding their goals and helping them get value from Buildkite. Be the number one point of contact for anything customer related.

As a Technical Account Manager, you will help DoiT’s strategic customers harness the power of public cloud technologies. You will be responsible for educating, mentoring, and advising customers on how to get the most out of the cloud. You will collaborate with internal teams and customers to solve problems and drive cloud maturity and efficiency.

Technical Account Managers are highly experienced Architects who are comfortable with a very client facing role and who dedicate themselves to a small set of strategic clients, (~4 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers.