Join Twilio’s Accounting team as a Credit and Collections Analyst, where you will impact the achievement of sustained excellence and scalability. You'll manage a portfolio of accounts, monitor customer-facing emails, achieve monthly cash targets, and ensure customer satisfaction. Identify key areas for change, collaborate with stakeholders, and provide ongoing reports on past due accounts.

This position is needed to support Accounts Payable Global Delivery and will be responsible for processing invoices, Travel & Expense Processing / Audit, handling queries & Month End Closing. Ability to adhere to agreed SLA’s, analyse invoice issues and interpret problems & probable solutions is a prerequisite of this role.

We are looking for an experienced and talented AR Analyst to join us as we continue to grow, supporting the overall Accounts Receivable and revenue process and ensuring the accurate and timely collection of sales from customers and third-party payers in US and International. The AR Analyst is responsible for the full accounts receivable life cycle as it relates to an assigned customer list, including customer account set up, reviewing contracts and Salesforce Opportunities, creation of invoices, and associated collection of cash.