The Billing Operations & Strategy Specialist supports Coinbase’s billing and collections BPO team ensuring smooth daily operations, troubleshooting billing issues, and driving workflow improvements by monitoring BPO performance and serving as an escalation point and contributing to strategy and process enhancements.
Job listings
$90,000–$150,000
USD/year
The Associate, Operational Strategy manages (Artificial Intelligence) projects by defining the AI roadmap, driving implementations, supporting performance monitoring and providing critical data to the company's internal business partners and leaders to drive strategic and tactical decision-making. Support (Artificial Intelligence) projects that have a high level of complexity, visibility, and impact across the organization. Leads the governance process on behalf of operations.