Manage full onboarding of new clients including businesses and tax advisors to ensure rapid value realization.
Act as primary point of contact for existing clients, nurturing relationships and identifying upsell opportunities.
Conduct regular health checks and reviews to maximize satisfaction and retention, proactively preventing churn.
Pennylane is a fast-growing fintech that builds a financial operating system for small and medium businesses and tax advisors. With 900 employees across Europe, they foster a remote-friendly culture and have been rated 4.6/5 on Glassdoor.
Act as the primary point of contact for clients, ensuring timely and accurate delivery of accounting and tax services.
Monitor and manage accounting and tax compliance requirements for clients, including tax and statutory filings.
Provide guidance to clients on accounting and tax best practices and coordinate with internal teams and local providers.
HSP Group is the premier provider of global expansion services, helping companies simplify the complex challenges of operating internationally. They deliver a seamless experience across legal entity setup, global HR, payroll, compliance, tax, and advisory, enabling clients to scale faster and stay compliant.
Serve as primary support contact for clients, resolving accounting and software questions via phone, email, and chat.
Troubleshoot issues, manage support tickets in HubSpot, and escalate complex problems to internal teams.
Participate in quality assurance testing, submit bugs, and perform data-integrity reconciliations to ensure client success.
They provide specialized accounting and payroll technology for entertainment productions. They foster a collaborative culture focused on quality, urgency, innovation, service, and teamwork.
Provide technical support and troubleshooting for brokerage customers using the Back Office product via email, phone, and chat.
Monitor and manage your own case workload and backlog, prioritizing and triaging as needed.
Work with peers to troubleshoot and resolve issues and share product knowledge.
Lone Wolf Technologies simplifies real estate transactions by providing a seamless digital lead-to-close experience for agents, brokers, and their clients. They are committed to supporting real estate professionals while building a diverse and inclusive workplace that celebrates individuality.
Respond promptly to customer inquiries via phone, email, or live chat, troubleshoot issues, and ensure timely resolution of complaints.
Manage accounts receivables, monitor invoicing, follow up on outstanding payments, and collaborate with finance to resolve billing discrepancies.
Build and maintain strong client relationships, proactively identify opportunities to enhance satisfaction, and collaborate with cross-functional teams.
We are a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling, oil exploration, and renewable energy. Our team of highly skilled professionals prioritizes safety, environmental responsibility, and operational excellence, driven by a shared vision of delivering superior results while minimizing our ecological footprint.
Provide technical support and troubleshooting for Lone Wolf's Back Office product via email, phone, and chat.
Log details of support sessions and challenges in the ticketing system, managing your own case workload.
Apply accounting knowledge and interpersonal skills to diagnose, resolve, and escalate customer issues.
Lone Wolf simplifies real estate transactions by providing a digital lead-to-close experience for agents, brokers, and their consumers. With over 30 years in the industry, they value diverse talent and embrace individuality to enrich their organization.