Remote Customer service Jobs · Accounting

Manage and optimize the company’s accounts receivable processes. Ensure timely and accurate invoicing, collections, and reconciliation. Foster positive relationships with clients and internal teams.

In this position, you will answer a variety of phone calls and emails from our customers regarding processing payments, invoice & contract questions & initiating disputes. The ideal candidate for this position should have previous experience in an inbound customer service role and will possess excellent problem solving, verbal & written communication skills.

Join Cryptio as a Customer Support Executive and become a go-to expert for customers. Guide them through complex issues, resolve problems with Product, Engineering, and Sales, and improve processes/documentation. Report bugs, share feature requests, and drive measurable improvements to customer confidence. This isnt just answering tickets, its about becoming the go to expert for our customers, guiding them through complex issues, and shaping how we scale Customer Operations.