Remote Customer service Jobs · Emergency Response

• Manage initial incident reports and coordinate resource dispatch for global emergencies.
• Collaborate with client stakeholders and maintain accurate case records in the case management system.
• Work flexible shifts including nights and weekends to provide 24/7 support.

Everbridge is a global technology company that provides critical event management and enterprise safety solutions to help organizations keep people safe and operations running. They offer a supportive and rewarding work environment with comprehensive benefits.

• Provide global assistance and emergency response to client situations worldwide.
• Manage incident reports, coordinate resource dispatch, and handle communications.
• Work flexible shifts including days and nights in a 24/7/365 environment.

Everbridge is a global provider of critical communications and enterprise safety solutions, empowering organizations to anticipate and respond to critical events. The company is a technology-driven organization with a global team focused on resilience.

• Assess and implement risk controls for facilities, events, and operations.
• Manage security projects from vision to completion and develop customer security knowledge.
• Resource and manage vendor relationships and provide direct security support at events and business functions.

Stand Together is a philanthropic community that helps America's boldest changemakers tackle root causes of pressing issues. The team mitigates risk for personnel, property, and facilities, and is part of a passionate community of over 1,300 employees.