Responding to guests’ inquiries regarding room reservations, availability, and general questions about accommodations, pricing, and special offers.
Assisting and ensuring effective guest challenge resolution.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Located on 12,000 acres in the heart of Virginia’s Blue Ridge Mountains, The Lodge at Primland, Auberge Collection is a majestic year-round mountain retreat with myriad outdoor adventure experiences. Guests can revel in the refined authenticity and natural beauty of the property, while enjoying luxury accommodations including cottages with sweeping vistas, Tree House suites, and a variety of rooms and suites located in the main Lodge.
Responsible for ensuring a superior guest first impression of our unique resorts.
Creating a genuine, informative, and personalized guest resort reservations experience.
Maintaining complete knowledge of the resort and other information.
Mauna Lani, located on the Kohala Coast of Hawaii, is a resort that defines a new era of experiential luxury. It offers guest rooms, suites, private residences, oceanfront dining, pools, a spa, and ocean sports programs for transformational experiences.
Respond to guests’ inquiries regarding room reservations and pricing.
Upsell services and offerings, ensuring guests are fully educated.
White Barn Inn, Auberge Collection has been a local landmark for over 150 years, known for New England hospitality and attention to detail. The 28-room property offers luxury, waterfront cottages, an outdoor infinity pool, an award-winning spa, and fine dining.
Love to travel and want to build a career in the hospitality industry
Speak fluent French and English (B2/C1)
Enjoy communicating with people and businesses from all over the world
Sutherland is a global leader in digital transformation and world-class customer service. They are the driving force behind today’s experiential giants, operating in a variety of industries, from technology & travel to telecommunications, banking, and more.
Help clients choose and book hotel accommodations.
Provide details on amenities, pricing, and availability.
Manage reservation changes and maintain accurate records.
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. They focus on creating a supportive team culture.
Provide accurate pricing and availability information
Keep client records organized and up to date
Destination Knot is hiring Travel Support Representatives to assist clients with hotel reservations and travel planning. They offer remote work, flexible hours, and a supportive team environment.
Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and preferences.
Process reservations, updates, and modifications accurately and efficiently.
Destination Knot creates seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. They are committed to exceptional service and personalized planning from start to finish.
Consult with clients to understand their vacation preferences, travel dates, and budget
Recommend all-inclusive resorts that best match client needs and expectations
Coordinate and manage reservations, ensuring accuracy and timely communication
Destination Knot is a planning and hospitality company that specializes in unforgettable resort vacations. From romantic escapes to group retreats, we work closely with clients to match them with the perfect all-inclusive resort experience.
Provide details on amenities, pricing, and availability
Manage reservation changes and maintain accurate records
Destination Knot assists clients with booking, updating, and managing hotel reservations while delivering exceptional customer service. We provide flexible remote schedules and a supportive team culture.