Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service from your home office. Help clients choose and book hotel accommodations, provide details on amenities, pricing, and availability, and manage reservation changes while maintaining accurate records. Communicate professionally via phone, email, and messaging.
Assist clients with researching, planning, and booking travel experiences while providing excellent customer service throughout the process. This role involves supporting clients in booking hotels, resorts, cruises, flights, and vacation packages. Provide personalized travel recommendations based on client preferences and budget.
We are looking for a dependable and service-driven Remote Customer Service Specialist – Hotel Bookings to support our clients with hotel research, reservations, and post-booking assistance. This role is ideal for someone who enjoys working remotely, is comfortable using online tools, and is passionate about delivering outstanding client experiences.