Serve as the first point of contact for students and parents, answering inquiries and resolving issues.
Proactively follow up with potential students, offering personalized course information.
Maintain relationships with existing students and parents, offering professional service.
Think Academy US, a subsidiary of TAL Education Group, is an education technology company providing K-12 extra-curricular learning services. We foster critical thinking and logic skills through innovative teaching techniques, offering math-focused after-school programs.
Serve as consultant on behalf of customers and company personnel.
Provide advanced clinical expertise, workflow analysis, report configuration, end to end testing for conversions, upgrades and new projects.
Drive process change to improve efficiency and customer satisfaction.
FUJIFILM Healthcare Americas Corporation innovates for a healthier world through healthcare solutions spanning diagnostic imaging, enterprise imaging, and more. They have over 70,000 employees globally and are guided by their Group Purpose of “giving our world more smiles.”
Develop and implement strategies for customer contact functions.
Monitor and analyze performance metrics across all customer contact functions.
Partner with other departments to develop a customer support strategy.
TDS Telecom provides high-speed internet, TV entertainment, and phone services to communities across the U.S. With over 50 years of experience, they are committed to building fiber optic networks and serve over 1 million connections.