Manage inbound patient inquiries via phone, email, and web forms.
Provide program information, discuss insurance and finances, and route inquiries to appropriate departments.
Schedule patient screenings, resolve requests, and encourage families to move forward with admissions.
Equip is a virtual, evidence-based eating disorder treatment program providing dedicated care teams to patients. Founded in 2019, the fully virtual company is recognized for its passionate, diverse culture and has served thousands of patients.
Schedule and coordinate diagnostic imaging services across multiple modalities for patients in a remote contact center environment.
Manage high-volume inbound and outbound interactions with empathy, accuracy, and strict HIPAA compliance.
Navigate multiple systems simultaneously while maintaining productivity and quality standards.
Carenet Health is a healthcare services company that provides patient engagement and clinical support solutions. We foster collaboration, creativity, and innovation, and are committed to empowering growth through trust, opportunity, and accountability.
Manage patient intake processes by scheduling, rescheduling, and canceling appointments.
Verify and update patient demographics, insurance eligibility, and collect payments.
Process referrals and authorizations while responding to patient inquiries with professional communication.
A comprehensive healthcare network serving the Puget Sound region with a full spectrum of health care services, from routine wellness to complex disease management. It includes 10 hospitals and nearly 300 care sites, fostering a culture of compassionate care and shared purpose.