Remote Customer service Jobs · People Leadership

Job listings

  • Lead and develop a distributed team of Customer Success Managers across Commonwealth territories.
  • Drive strategic customer outcomes through executive business reviews, success planning, and QBRs.
  • Partner with Sales, Professional Services, Support, and Product to maximize adoption and retention.

Axon develops devices and cloud software for public safety and justice. They foster a fast-paced, collaborative culture focused on candor and care, seeking diverse perspectives.

$115,000–$140,000/yr

  • Lead, mentor, and develop a team of Customer Success Managers, driving professional growth and accountability.
  • Own team-level renewal, retention, and expansion metrics while maintaining visibility into the book of business.
  • Serve as an escalation point for complex customer situations and coach CSMs on navigating enterprise relationships.

LogicGate provides an AI-powered GRC platform that helps enterprises manage governance, risk, and compliance. Recognized as a leader in the GRC market, the company fosters a culture of empowerment, inclusivity, and continuous growth through employee resource groups and community giving.

  • Lead and inspire a team of Client Success Managers across Europe and APAC to deliver exceptional experiences for strategic clients.
  • Drive retention, adoption, and growth through consultative engagement and cross-functional delivery.
  • Manage portfolio health, governance, and risk while acting as executive point of contact for key accounts.

Safeguard Global enables global expansion by helping 1,500+ customers recruit, hire, manage, and pay employees in nearly 190 countries. With over 900 Guardians across 50+ countries, they are a remote-first company with a human-centered culture emphasizing flexibility and inclusivity.