Answer incoming calls and provide exceptional customer service, including technical support and order processing.
Perform administrative support tasks such as generating reports, updating curriculum, and handling accounts receivable/payable.
Conduct occasional in-person Saturday training facilitation and assist with various projects as needed.
We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.
Act as the first point of contact for members, providing white-glove concierge support for their health journey.
Handle tasks like scheduling blood draws, orienting members to the platform, and ensuring seamless, empathetic interactions.
Thrive in a fast-paced startup environment, delivering outstanding support with critical thinking and a solutions-focused approach.
Superpower is a new health system on a mission to extend and enhance human life, starting with lab testing, data aggregation, and AI. The company has grown 10x over the past 6 months while halving CAC, and is now gearing up for hyper growth with a global team.
Resolve escalated customer support tickets from parents and teachers, primarily via email.
Investigate ambiguous situations and make sound decisions under time pressure.
Handle occasional Trust & Safety escalations, which may involve sensitive content.
Outschool is an online learning platform that offers live, small-group classes for K-12 students. The company is a fast-growing startup with a focus on empowering learners and educators in a remote-friendly culture.