Define and execute a forward-looking customer learning and enablement strategy aligned with product adoption and business growth.
Lead the design of a scalable learning ecosystem incorporating AI-enabled personalization and emerging technologies.
Partner with cross-functional teams to embed learning into customer journeys and measure program effectiveness through KPIs.
The partner company focuses on transforming customer education through modern learning and AI-enabled experiences. It is a remote-first organization with a collaborative and innovative culture.
Design and deliver training programmes to enhance colleague performance in sales and customer experience.
Manage training projects, including blended learning and e-learning platforms, ensuring compliance with legal and procedural requirements.
Support apprenticeship programmes, providing mentorship and assessment to achieve 100% course completion rates.
Spicerhaart is the UK's largest independent estate agency group. The company fosters a nurturing culture of continuous improvement, with a focus on developing colleagues and delivering excellent customer service.
Partner with subject matter experts to assess training needs and design effective learning solutions.
Coordinate new hire onboarding and deliver instructor-led, virtual, and e-learning programs.
Manage learning platforms, maintain training records, and collaborate with functional leadership on role-based curricula.
Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. The company integrates clinical operations excellence, laboratory expertise, and advanced data sciences to inform every step of clinical research.