Remote Information technology Jobs • GitHub

Looking for a high-energy, technically skilled Support Engineer to be the first line of response for customers. You’ll handle incoming tickets, troubleshoot technical issues, and work closely with our engineering team to ensure customers get fast, accurate, and empathetic help. This role is perfect for someone who thrives in a customer-facing environment but also enjoys getting into the code and cloud infrastructure when needed.

As a Senior Technical Support Engineer, you'll resolve complex technical challenges, improve customer experience, triage issues, investigate, manage, and resolve complex issues related to Chainguard Images. You'll also escalate issues to the Engineering team as needed and provide timely communication to customers.

As a Senior IT Systems Engineer, you'll contribute to the Digital Workplace Engineering team, designing, implementing, and managing identity systems. You'll collaborate with IT peers and teams like Operations, Cyber Security, and HR. You'll resolve IT issues, manage SaaS applications, and implement SSO integrations with Okta while enhancing the IaC landscape and automating workflows.

The Application Enablement Analyst will join the Technical Operations team of a healthcare data and analytics software company. This role involves a combination of client-facing, process improvement, and technical responsibilities. The role includes defining and implementing improvements across our product suite and proactively driving improvements across the product portfolio.