Act as a frontline engineer diagnosing, debugging, and solving complex issues related to our platform and integrations. Identify systemic issues before they become customer-facing problems by monitoring usage trends and system health. Work side-by-side with Engineering and Product teams to identify root causes and ensure we’re solving the right problems. Triage bugs, create detailed reproduction cases, and collaborate closely with engineering to deliver high-quality fixes.
Job listings
$47,800–$68,600
USD/year
North America
Unlimited PTO
The Integrations & Technical Support Specialist at ezCater plays a crucial role within the Partner Solutions team, focusing on the onboarding and support of API integrations with restaurant brands and third-party vendors. This role provides technical training, troubleshoot integration issues, and ensures seamless connectivity in ezCater's food delivery network, while enhancing technical knowledge and allowing for cross-functional collaboration.
Senior-level role requiring technical expertise in design and implementation. You will coordinate and prepare policy documents regarding the content and benefits of IT Portfolio Management or EAM. Responsibilities include strategy development for the rollout of IT Portfolio Management in the TSI based T.EAM. You will also identify use cases, create templates, and support data quality, working closely with the T.EAM core team.