As a key member of the Systems Administration team within Operations Engineering, you will be responsible for the administration and operations of the global cloud infrastructure that runs our SaaS product. Contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud. Develop tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience.
Support users by managing your support queue and providing timely, clear communication via support tickets, forum interactions, or direct engagement with our Enterprise customers. Troubleshoot and resolve issues, identifying bugs or technical problems and delivering solutions where possible. As needed, escalate complex issues to the Internal teams.
Serve as a customer focused leader to implement products and solutions that require a higher level of technical knowledge for new and existing clients. You will lead and manage multiple Granicus technical product implementations, advocate for best practices, and maintain project plans.
Join Rula's Enterprise Applications team as a Salesforce Technical Architect and lead the architectural vision across our Salesforce ecosystem. In this role, you’ll define and drive our integration strategy, guide scalable solution design, and enable high-quality DevOps practices across teams. You’ll partner with stakeholders to deliver seamless, secure, and scalable systems that power mission-critical workflows.
As an Associate Technical Account Manager, you will integrate TrustArc products, supporting clients and developing relationships to grow the business. Identifying areas for improvement and improving client satisfaction is key. Strong detail orientation, client management experience, data analysis, organizational, troubleshooting skills, and web architecture knowledge are required.
Serve as the technical subject matter expert for multiple complex applications, including Jira, Azure DevOps, Smartsheet, and Qualtrics. Provide Tier 3 support, issue resolution, and proactive application monitoring to ensure high availability and optimal performance. Lead the strategic planning, design, configuration, and enhancement of assigned applications across departments.
As a Technical Support Engineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers. You will work closely with cross functional teams in helping drive function level initiatives for the overall success of Narvar. You will serve as the primary escalation point in resolving complaints and complex issues from high value customers.
In this role, you will drive the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. You will write timely responses to clients regarding their open issues, update internal documentation, and create external resources. You will actively stay up to date with newest NuORDER features.
As a Senior ServiceNow Engineer, you will serve as a technical leader and subject matter expert for GitLab's ServiceNow platform. You will architect, design, and implement complex solutions that support critical business processes across IT, PeopleOps, Finance, Legal, and other service-providing groups. This role requires deep technical expertise combined with strategic thinking to drive platform optimization and organizational efficiency.
A creative and detail-oriented webflow engineer is needed to own and evolve our marketing website. You’ll collaborate with design, content, and product teams to bring our brand to life online, ensuring everything is fast, responsive, and easy to manage.