Join the Customer Excellence Group Technology Workflows team and collaborate with talented consultants to deliver next-generation solutions for ServiceNow’s customers, specializing in implementing IT solutions, offering advisory services, adopting best practices, driving innovation, and designing architectures for clients and partners. As a Technology Workflows Senior Consultant with expertise in IT Operations Management (ITOM), you will deliver ServiceNow solutions in a client-focused consulting environment, serving as a thought leader in implementation projects, delivering technical solutions and guidance.
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We are seeking a highly skilled and motivated consultant to lead the design, development, and delivery of enterprise-grade solutions across the Microsoft 365 and Power Platform ecosystem. This role involves working closely with clients and internal teams to architect and implement scalable, secure, and user-centric applications that drive digital transformation and business efficiency.
As an Implementation Engineer, you will be responsible for setting clients up for long-term success on Clutch products by managing the implementation process for our Customers. As one of our technical post-sale consultants, you will drive the design, configuration, and delivery of Clutch’s platform. This role is a good fit for people with strong communication skills and a technical background.
Play a pivotal role in shaping how Airtable leverages its own platform to drive operational excellence across G&A systems. Build and deliver AI-first Airtable solutions that streamline internal processes, experiment with new features, reduce software costs, and set the standard for Airtable's customers.
As a Solutions Architect at Pipe17, you will design and deliver tailored solutions, understand customer's use cases, configure Pipe17 to facilitate data transfer, and ensure smooth integration of sales channels, ERPs, WMS and 3PLs. Deep understanding of the e-commerce business and technical knowledge in APIs and JavaScript is desirable.
As a Lead Implementation Architect at Karbon, you’ll be the technical lead on data migrations and integrations, shaping how our customers transition into Karbon’s platform. You’ll architect and oversee migrations from document management systems and practice-critical tools, while mentoring a small team to execute on your vision. This is a hybrid role : you’ll set the blueprint for scalable processes, frameworks, and tooling — while also dedicating some capacity for hands-on delivery.
This role will primarily focus on designing, configuring, and implementing ITOM solutions on the ServiceNow platform (Discovery, Service Mapping, Event Management, CMDB, Cloud Provisioning & Governance), while also contributing to reliability engineering practices such as automation, monitoring, and incident management. You will be responsible for managing and resolving the most challenging issues for the ServiceNow SRE team, focusing on instance performance, reliability, and availability.
An experienced technical expert is needed to take on a Tier 3 Subject Matter Expert (SME) role focusing on Conversational AI, serving as the senior technical focal point for customers and resolving the most complex technical issues within strict SLAs and acting as a critical liaison between the customer, R&D, and Product teams to drive systemic process improvements.
Bolt is looking for a Merchant Onboarding Technical Support (L2) specialist to guide merchants through the most complex stages of onboarding. You’ll partner closely with Implementation Managers, Product, and Support Engineering to diagnose issues, provide code-level insight, and ensure merchants go live successfully. This is a hybrid implementation-support role to troubleshoot integration problems, read and understand code, anticipate downstream issues, and communicate directly with merchants.