Join our fast-paced and innovative fintech company as a Senior ServiceNow Developer. You will design, develop, and maintain ServiceNow solutions, streamline workflows, automate processes, and enhance system functionality, collaborating with stakeholders and IT teams to deliver scalable solutions.

Lead technical programs that enhance internal systems, ensuring alignment with business objectives and long-term scalability. Manage internal service desk operations, optimizing ticketing systems and response processes. Drive automation and operational improvements across teams. Provide technical guidance on system scalability, data management, and security best practices.

Serve as the first line of contact, adeptly resolving complex technical issues while translating technical jargon. Collaborate with Engineering on software updates and bug fixes, becoming an expert in Marqeta's products. As a customer advocate, ensure needs are heard in product development while improving the support process by providing feedback and using automation.

The MS Dynamics Solution Architect (Functional) will be critical in shaping and defining the strategy solutions components of DQM. We are looking for experienced Solution Architect with an excellent functional and technical knowledge of Dynamics 365 Customer Engagement and related Microsoft cloud solutions. This role requires the ability to acknowledge opportunities and solve real world business problems.

An Integration Specialist is responsible for the implementation of the integration product, using APIs to extract data from RainFocus’ platform or the customer’s own APIs. Integrations may include data transfers with third party vendors and also support Single Sign On through client’s web sites. As part of the Global Integration Team, you will work with members to provide delivery and support of integration requirements.

This critical leadership role ensures efficient IT service delivery, leads an IT team, and drives continuous improvement. Focus on automation and process optimization within ITSM tools. Key aspect of the role is optimizing processes for end-user hardware and software, and ensuring a seamless experience for remote employees.

The support engineer at Netomi will be a Subject Matter Expert on Netomi’s offerings from Product, Technical and Business perspectives. The person will develop in-depth knowledge of the Product Offering, work in a customer-facing mode and be able to manage multiple projects at a time.

Lead voice and digital AI Self-Service solutions for large, multi-location contact centers, design, develop and implement AI self-service applications with Google CCAI while interfacing with clients and driving towards defining solution requirements and technical design. Collaborate with project team members to provide input to conversation design specifications.

As an Attentive Solutions Architect, you will drive meaningful business outcomes for customers through custom technical solutioning. Design comprehensive marketing solutions, mapping out architecture, integration with data orchestration systems, data flow, and user interactions. Package the requirements and solution into a SOW.

The Support Engineer provides enterprise-level assistance to internal stakeholders and teams by diagnosing, troubleshooting, and fixing software problems. They will help stakeholders understand APIs, create knowledge-based articles, and serve as the first line of defense for incidents, bugs, and issues, while continually improving their troubleshooting and coding skills.