Lead the technical implementation and customer onboarding journey for LILT's most strategic and complex enterprise customers, ensuring rapid customer adoption and value realization. Responsibilities include onboarding coordination, solution design support, driving customer onboarding, coordinating across teams, managing technical support, and leading customer communications.

As an Implementation Manager at Procurify, you will lead customers through implementation, using a project-based mindset to help them reach milestones on time and within scope. You will build strong relationships, advocate for clients, and contribute to strategic objectives, engaging with product and engineering on feature releases.

The Technical Account Manager (TAM) manages delivery on eCommerce and CMS accounts, partnering with the Development team to collect detailed business requirements and translate them for web development; a hybrid role as program/project manager, product owner, business analyst, and QA.

In this role, you will develop deep technical expertise with specific clients, ensuring superior project management and building strong, trust-based relationships, maintain and strengthen client relationships to ensure project goals are met and client needs are addressed. You will also mentor and manage internal teams.

The Web Manager will report into our fantastic Chief of Staff and work alongside our internal partner developer team. In this role, you will be responsible for managing the strategic direction and overall project execution of a high-traffic, business-critical website.

Partner with Customer Success Managers and Account Executives to identify, plan, scope, and deliver customized technical implementations to high-value customers. Collaborate with customers to successfully manage and customize technical use cases of Jasper. Continuously improve service delivery processes and methodologies.

Serve as the primary point of contact for clients throughout the ServiceNow project lifecycle. Develop and maintain comprehensive project plans, including scope, timeline, cost, quality, and resource allocation. Lead cross-functional project teams, providing direction and support to ensure project milestones are achieved on time and within budget.

This all-encompassing role requires the ability to actively listen, empathize, explain, influence and negotiate all while understanding needs, and providing advice in order to deliver the right technology results for each client. Provide leadership and help to scope, gauge, and deliver large scale NetSuite projects.

Provide leadership and help to scope, gauge, and deliver large scale NetSuite projects, actively listen and influence to deliver the right technology results. Participate in business development activities, create business proposals and SOW’s, and collaborate with internal team members and external clients to ensure best practice.

As an Infrastructure Operations Specialist, you’ll play a key role in managing Enavate’s client environments, ensuring smooth day-to-day operations while driving efficiency and process improvements. Overseeing operational change orders, refining operational processes, managing client subscription budgets, and creating bulk client communications for service disruptions.