Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Manage the onboarding and implementation of Catholic customers, ensuring successful adoption of the Pushpay product suite.
Coordinate with product, service delivery, and customer success teams to execute implementations and build account strategies.
Analyze account metrics, demonstrate ROI, and recommend process changes to optimize customer retention and satisfaction.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. With 550 teammates supporting over 10,000 customers and processing over $15 billion in charitable giving, they are a fast-growing company recognized as a best place to work.
Configure and integrate AutoFi products for dealer partner launches, translating requirements into launch-ready technical solutions.
Manage 13-20 concurrent implementations, collaborating with onboarding specialists, stakeholders, and vendors to meet deadlines.
Troubleshoot configuration and integration issues using APIs, JSON, XML, HTML, CSS, and testing tools while maintaining quality standards.
AutoFi provides digital commerce technology for automotive sales and finance, processing $4B in funded loans annually. The diverse team spans the U.S. and Canada, backed by major investors and driven by an empathetic, gritty, curious, and humble culture.
Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.
Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.
Own the technical integration journey for fintechs and platforms using Sphere's API, from pre-sales to steady state.
Build the implementation playbook, SLAs, and escalation paths to scale the function beyond one person.
Act as the named technical contact for top-tier accounts, resolving integration bugs and feeding product with quantified feedback.
Sphere is a stablecoin payments API that enables fintechs and platforms to onboard customers, hold balances, and move money between stablecoins and local rails. The team is remote-first across the Americas and values technical ownership and building scalable systems.
Work closely with Product, UX, Support, Marketing, and Sales to build in-product guides and messaging that support the full customer lifecycle.
Write clean JavaScript, HTML, and CSS to create custom Pendo guide layouts, interactive UI elements, and dynamic targeting logic.
Manage messaging projects end-to-end, including requirements gathering, reporting on guide success, and making data-driven recommendations.
Constant Contact provides tools and services that help small businesses, entrepreneurs, nonprofits, and individuals grow online. The company fosters a culture of diversity, inclusion, and professional development, with a focus on enabling customer success.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Own customer tickets end to end, with clear written root-cause explanations and next steps.
Run troubleshooting sessions and workshops with customer engineering teams on integration best practices.
Build scripts and tooling to make diagnosis and configuration faster and safer.
Smartling is an AI-native translation platform helping global brands go global. The company is growing rapidly, values innovation, and maintains an energetic, value-driven culture.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Lead setup and configuration of new DayCheck accounts, coordinating across teams to ensure smooth merchant and employee experiences.
Validate account setups through tip flow checks and pre-launch QA, then train merchants and internal teams on DayCheck workflows.
Manage new merchant launches, handle escalated support cases, and collaborate with global teams to improve product and implementation processes.
SpotOn provides restaurant technology including point-of-sale systems and AI-powered profit tools to help independent restaurants compete and win. The company is recognized as a top-rated POS provider and has received awards such as Great Places to Work and Built In's Best Workplaces.
Manage enterprise implementations from kickoff through their lifecycle.
Train customers to configure TrustArc and adopt AI-powered Arc Intelligence features.
Act as trusted advisor, drive adoption, flag renewal risks, and connect integrations.
TrustArc is the leader in data privacy, automating end-to-end privacy management for global organizations. The company has a global team across the Americas, Europe, and Asia, and fosters a culture focused on work-life balance, flexibility, and continuous learning.
Own complex customer onboarding and software implementation projects from kickoff to go-live.
Configure Spare's platform to fit each agency's operations and train their teams to run it.
Manage stakeholders, align launch plans with risks, and travel within Canada and the USA.
Spare partners with transportation providers worldwide to deliver automated, on-demand mobility solutions. It is a fast-growing, mission-driven company that values ownership, growth, and customer obsession.
Own the customer relationship through implementation, launch, and adoption.
Lead implementations end-to-end, coordinating technical and non-technical teams.
Define and track success measures to drive adoption and deliver value.
Keebler Health is building the operating system for value-based care, helping risk-bearing healthcare organizations thrive by unlocking the power of their data. We are an early-stage company with a collaborative, supportive culture, offering a fast-paced environment and meaningful impact.
Own lab certifications end-to-end across Quest, LabCorp, and 20+ lab partners.
Keep ~30 certifications moving at once, chasing blockers and keeping everyone informed.
Automate repetitive workflows with scripts and AI tools, and dig into backend data to fix integration issues.
Junction builds the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. We're a team of ~60, backed by top investors, and scaling fast.
Lead end-to-end implementation and integration for fraud and compliance products.
Translate client technical requirements into scalable solutions, owning API and SDK documentation.
Manage implementation projects, track timelines, mitigate risks, and drive deliverables.
Sardine is an agentic risk platform that helps organizations stop fraud, prevent AI-driven attacks, and automate AML operations. A remote-first company, Sardine values performance over hours worked and hires self-motivated individuals with high growth orientation.
Own customer implementations end to end, from discovery and solution design to deployment, acting as the single point of contact for communication, expectations, and escalations.
Lead technical conversations with customer stakeholders and educate teams on platform features and use cases, while identifying upsell opportunities alongside Sales.
Measure impact through time to value, customer satisfaction, and product utilization, and bring customer feedback to Product and Engineering.
Ketch is a modern privacy management software that helps enterprises keep data clean, permissioned, and AI-ready. It is a 70-person, Series B company backed by top-tier investors, with a close-knit team that values passion, growth, grit, collaboration, and integrity.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Lead multiple concurrent Smartsheet implementations across client industries, ensuring customers gain maximum value from the platform.
Collaborate with customer stakeholders to manage timelines, scope, and change requests while designing and building Smartsheet solutions.
Serve as an advisor on best practices and platform capabilities, identifying expansion opportunities and meeting KPI targets.
Smartsheet is a platform that helps teams manage work and scale solutions, now combining human teams with AI agents to automate tasks and uncover insights. The company fosters an environment where ideas are heard, contributions have real impact, and diverse perspectives are welcomed.