Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Own the customer relationship through implementation, launch, and adoption.
Lead implementations end-to-end, coordinating technical and non-technical teams.
Define and track success measures to drive adoption and deliver value.
Keebler Health is building the operating system for value-based care, helping risk-bearing healthcare organizations thrive by unlocking the power of their data. We are an early-stage company with a collaborative, supportive culture, offering a fast-paced environment and meaningful impact.
Launch enterprise strategic employers through kick-off calls, product set-up, and implementation checklists to drive adoption in the first 60-90 days.
Build trusted relationships with senior stakeholders to translate business goals into clear success metrics and implementation plans.
Use data to refine implementation strategies and create SOPs that scale onboarding across the team.
Handshake powers 25 million job seekers and connects them with employers and educational institutions, including a growing AI data business. It has grown to a ~$1B run rate and works with top AI labs and Fortune 500 partners, fostering a fast-paced, collaborative culture.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Build trusted advisor partnerships with clients, aligning platform value to their business goals.
Create tailored Success Plans, conduct Business Reviews, and identify expansion opportunities.
Maintain accurate client records in Salesforce and collaborate with internal teams.
Submittable is a software platform that helps mission-driven organizations manage programs, applications, and funding distribution. In 2024, it supported 30,000 programs and facilitated over $10 billion in funding, with a collaborative culture focused on social impact.
Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Craft and execute implementation strategy for Engine's largest new customer rollouts, driving adoption across the full product suite.
Collaborate with Sales and Account Management to deliver seamless contract-to-booking experiences and feed blockers to Product and Engineering.
Lead a team of Implementation Managers through live deployments, workload reviews, and scalable process building.
Engine is the AI-native platform for intelligent travel, providing proprietary technology and supply for modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture that rewards boldness, ownership, and high-caliber collaboration.
Lead a team of Implementation Managers to deliver smooth, efficient customer onboarding experiences.
Ensure projects focus on intended outcomes, resolve escalations, and coach team members.
Track KPIs such as time to value, activation readiness, CSAT, and on-time delivery.
Novara is a technology company that delivers implementation and onboarding services for strategic customers. The posting highlights a focus on customer success and teamwork, but does not specify company size or culture.
Lead customer implementation, onboarding, and adoption for cloud resilience solutions.
Build trusted relationships with enterprise stakeholders to drive retention and expansion.
Collaborate with engineering to resolve technical challenges and turn feedback into improvements.
This company provides cloud resilience and disaster recovery solutions, helping enterprise customers maximize the value of their critical applications. It is an early-stage, small collaborative team focused on innovative cloud technologies.
Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
Build repeatable implementation processes and support the automation-first operating model as it scales.
Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.
Lead enterprise software implementations and drive professional services growth.
Guide customers from planning through implementation, adoption, and value realization.
Manage projects, budgets, risks, and stakeholders while supporting services sales.
They deliver enterprise software implementations and help organizations transform their marketing operations. The company values a collaborative and inclusive culture with autonomy, open communication, and diverse perspectives.
Lead end-to-end implementations of enterprise software for banks and credit unions.
Partner with Product, Engineering, and delivery teams to keep projects on schedule and within scope.
Act as a trusted advisor to clients, translating technical requirements into clear, actionable guidance.
MANTL provides software that helps banks and credit unions streamline digital account opening and loan origination. It operates a remote-first environment that values collaboration, accountability, analytical thinking, and exceptional customer experiences.
Own customer onboarding, adoption, and success by creating success plans and guiding implementation.
Proactively identify churn risk, build mitigation strategies, and coordinate account teams to drive outcomes.
Act as a trusted advisor and champion builder, uncover expansion opportunities, and own renewals.
LaunchDarkly provides a feature management platform that lets developers release and control software features safely and efficiently. The company values teamwork, transparency, and customer obsession, fostering an open and collaborative culture.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Serve as customer-facing voice for Ooma Enterprise, providing high-quality customer service.
Project manage onboarding including provisioning, installation, and configuration.
Troubleshoot and resolve technical issues, liaising with internal teams to keep projects on schedule.
Ooma is a cloud-based communication company offering VoIP phone services and smart home security solutions. They foster a team-player culture with individual voice and provide competitive benefits.
Lead end-to-end implementation projects for enterprise customers, managing timelines and stakeholder alignment.
Guide customers through onboarding, data migration, and training while driving adoption and change management.
Collaborate cross-functionally with Sales, Success, Product, and Support to deliver seamless experiences.
They provide a B2B SaaS platform that helps enterprise customers optimize operations through workflow automation and AI tools. The company operates in a remote-first, globally distributed environment with a collaborative culture and a focus on employee development.
Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams.
Oversee project team members across software implementation, solution design, integrations, data migration, and custom development.
Manage project scope, timelines, and delivery approach to ensure projects land on time and on budget.
Greenhouse makes hiring software designed to make hiring work for everyone. A remote-first, fast-growing company, it is recognized as a Fortune Best Place to Work and fosters a collaborative, inclusive, and transparent culture.