Lead, coach, and develop a team of onboarding professionals to ensure timely and successful client implementation.
Oversee team performance, capacity, and workload, driving key onboarding metrics and identifying risks.
Partner with cross-functional teams to improve processes and deliver a connected customer experience.
Bloomerang is a donor management and fundraising platform for nonprofits, helping them raise more, recruit more, and retain more. They have tens of thousands of customers and foster a mission-driven culture based on core values of Simplify, Care, and Act.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Lead the full project lifecycle for complex professional services engagements, from kickoff to delivery.
Facilitate design workshops and develop comprehensive project documentation, including schedules and resource plans.
Partner with cross-functional teams to execute custom Statements of Work and drive platform adoption.
Procore is a leading provider of construction management software, helping clients digitize and streamline project delivery. The company employs thousands worldwide and fosters a culture of innovation and teamwork.
Lead and develop implementation teams across WFM and Payroll for high-volume SMB and mid-market customers.
Own implementation operations, establishing KPIs, SLAs, and scalable processes to drive quality and efficiency.
Partner with product and engineering to enable AI, automation, and self-service to scale delivery.
Our partner is a fast-growing SaaS company providing workforce management and payroll solutions for SMB and mid-market customers. They operate as a fully remote organization, focusing on scalable operations, AI-driven automation, and cross-functional collaboration.
Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500® work smarter and serves a global customer base. It is an AI-native culture with a focus on technology and talent.
Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams.
Oversee project team members across software implementation, solution design, integrations, data migration, and custom development.
Manage project scope, timelines, and delivery approach to ensure projects land on time and on budget.
Greenhouse makes hiring software designed to make hiring work for everyone. A remote-first, fast-growing company, it is recognized as a Fortune Best Place to Work and fosters a collaborative, inclusive, and transparent culture.
Lead the implementation team, overseeing all software-based product implementations and service integrations for new and existing clients.
Manage executive relationships, ensure client satisfaction, and drive process improvements to accelerate revenue and reduce costs.
Collaborate with Sales and Marketing for business development and research new revenue streams.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform. The company has been recognized as a multi-year Top Workplaces award recipient and was named Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024, with a culture focused on professional growth and employee development.
Lead end-to-end implementation projects for enterprise customers, managing timelines and stakeholder alignment.
Guide customers through onboarding, data migration, and training while driving adoption and change management.
Collaborate cross-functionally with Sales, Success, Product, and Support to deliver seamless experiences.
They provide a B2B SaaS platform that helps enterprise customers optimize operations through workflow automation and AI tools. The company operates in a remote-first, globally distributed environment with a collaborative culture and a focus on employee development.
Lead end-to-end implementations of ShipHawk's WMS and TMS solutions from kickoff to go-live.
Serve as the primary point of contact for customers throughout the implementation journey.
Coordinate technical resources and drive accountability to deliver projects on time and within scope.
ShipHawk provides warehouse and transportation management software that helps businesses streamline fulfillment operations and optimize shipping. We are a growing team of passionate problem-solvers who thrive on collaboration, innovation, and delivering meaningful results for customers.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Lead a world-class team of Account Executives to achieve revenue targets through strategic planning and coaching.
Develop and execute strategic account plans to meet or exceed ACV targets across monthly, quarterly, and annual periods.
Collaborate with cross-functional teams and directly engage high-priority prospects to sell the value of Motive.
Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy, combining IoT hardware with AI-powered applications. With over 5,000 employees and serving more than 120,000 businesses, Motive fosters a culture of ownership, trust, and high performance, recognized by Fortune and Forbes.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Plan, organize, and manage all phases of projects to ensure on-time, on-budget delivery and strong governance.
Navigate complex customer environments and guide resources to drive decisions and outcomes.
Train and mentor new Project Managers while supporting implementation methodology improvements.
Specright is the first purpose-built, patented platform for Specification Management, helping companies digitize and optimize their supply chain. It is a fully remote, flat organization with an entrepreneurial, collaborative, and fast-paced culture that values innovation.
Lead Bidgely's global consulting organization of 40+ professionals delivering the UtilityAI™ Platform to utilities worldwide.
Own the full services lifecycle, including contracting, implementation, launch, and ongoing professional services.
Scale and productize delivery through repeatable offerings, AI-enabled tooling, and a clear multi-year strategy.
Bidgely is a Vertical AI company built for the utility industry, delivering appliance-level intelligence through its UtilityAI™ Platform. The company serves 50M+ meters globally, has 20+ patents, and ranks among Fast Company's Most Innovative Companies.
Own end-to-end build of Gainsight CSP playbooks from requirements gathering through configuration, testing, and launch.
Design and maintain human handoff alerting logic in partnership with RevOps, ensuring the right signals route to the right owners.
Establish and enforce build quality standards and monitor live playbooks for breakage or logic drift.
AlphaSense is a market intelligence and search platform built on proven AI that helps sophisticated companies remove uncertainty from decision-making. With over 2,000 employees and 6,000 enterprise customers including a majority of the S&P 500, AlphaSense fosters a collaborative and innovative culture.
Own P&L and delivery performance for a $3–5M portfolio of client engagements.
Lead and develop a team of consultants, business analysts, and project managers.
Act as senior escalation point and partner with Sales to scope new engagements.
Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies use technology more effectively. The company is a 100% remote, global team focused on culture and growth, offering flexible hours and a supportive environment.
Coach and develop a team of Strategic Account Executives to consistently hit and exceed revenue targets.
Master the "Player-Coach" balance by jumping into high-stakes demos and negotiations to close strategic opportunities.
Drive Go-To-Market improvements by synthesizing front-line customer feedback into actionable insights for Product and Marketing teams.
DX is a SaaS company that helps engineering leaders build high-performing, productive teams by collecting millions of data points daily to power insights into developer productivity. The company has scaled profitably, tripling annual recurring revenue, and was recently acquired by Atlassian, fostering a culture of individual mastery and continuous learning.
Drive high-complexity transformations in strategic accounts, aligning ServiceNow teams with customer objectives and governance frameworks.
Proactively identify pipeline opportunities through product road mapping and adoption analysis, providing prescriptive guidance.
Forge C-suite relationships to increase satisfaction and retention, leading strategic oversight and risk mitigation.
ServiceNow is the AI control tower for business reinvention, bringing together any AI, data, and workflow to help 85% of the Fortune 500 work smarter. The company fosters an AI-native culture where technology and talent are unstoppable together.
Own the onboarding and rollout program for large enterprise clients, from pre-sale handoff through the first 90 days of adoption.
Serve as the main point of contact for rollout, leading status meetings and aligning resources across Sales, Marketing, Product, and Customer Success.
Track adoption signals, analyze trends, and build scalable processes for smoother onboarding across future clients.
AlphaSense provides AI-driven market intelligence and search, trusted by over 6,000 enterprise customers including a majority of the S&P 500. Founded in 2011, the company is headquartered in New York City with more than 2,000 employees across the globe.