Plan, direct, and coordinate project activities to ensure objectives are met within time and budget.
Serve as the primary point of contact with key customers for software implementation projects.
Build detailed project plans, manage risks, and lead cross-functional teams to successful delivery.
GHX enables better patient care and billions in savings for the healthcare community by automating supply chain business processes. The company is privately owned, operates in the US, Canada, and Europe, employs over 1,000 people, and fosters a collaborative and innovative culture.
Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.
Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.
Oversee organizational change management, stakeholder engagement, and release production readiness.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. Named one of the best places to work in the Washington DC area for 12 consecutive years and recognized for rapid growth, the company fosters an employee-centric culture with great benefits and career development.
Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Lead end-to-end Enterprise Epic implementations across Revenue Cycle applications, overseeing design, build, testing, training, go-live, and stabilization.
Partner with hospital leadership and clinical stakeholders to align workflows and ensure successful adoption of best-practice processes.
Supervise and mentor analyst teams, driving milestone execution, risk mitigation, and smooth transition to production support.
Prime Healthcare is an award-winning health system headquartered in Ontario, California, operating 55 hospitals and over 360 outpatient locations across 15 states. They are one of the nation’s leading health systems with over 60,000 employees and physicians, dedicated to delivering high-quality care.
Manage client relationships throughout the entire client lifecycle, from sales to implementation and ongoing business reviews.
Oversee client success activities, including KPI metrics, reporting, and identifying cross-sell opportunities.
Collaborate with internal teams (IT, Product, Operations) to ensure client satisfaction and performance goals.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise. The company is a multi-year recipient of the Top Workplaces award and has been recognized as Black Book's #1 specialty RCM solution provider and an Inc. 5000 fastest-growing company for eleven years.
Lead a team of Client Success professionals to drive strategic objectives, revenue growth, and client retention.
Develop and execute client contract strategies while managing commercial targets and cross-functional relationships.
Monitor service delivery issues, analyze financial data, and contribute to broader Client Success strategy.
The company is a large-scale global IT services organization providing technology solutions, managed services, and consulting. It fosters an inclusive workplace committed to equal opportunity and professional growth, with a focus on client success and strategic partnerships.
Lead a team of 5-8 high performing client managers or account directors for our largest client accounts.\n- Develop executive relationships with clients in an executive sponsor capacity and partner with SVP on Value Management methodology.\n- Use financial acumen to drive strategic positioning and growth while serving as a leader of our global client team.
Modern Health is a mental health benefits platform for employers., Backed by investors like Kleiner Perkins and Founders Fund, it raised over $170M and is the fastest female-founded unicorn in the US with a remote-first culture centered on high empathy and accountability.
Lead, coach, and develop Account Executives and Account Management leaders to achieve organizational goals.
Establish a high-performance culture grounded in accountability, collaboration, and client advocacy.
Partner with executive leadership and cross-functional teams to align the Account Management organization with company priorities.
SmithRx is a venture-backed health-tech company that disrupts the pharmacy benefit management (PBM) sector by building a next-generation drug acquisition platform. With hundreds of thousands of members since 2016, the company prides itself on a mission-driven, collaborative culture.
Serve as the primary client contact, building trusted relationships and aligning delivery with business objectives.
Lead multiple infrastructure, migration, and integration initiatives across cloud, network, and enterprise environments.
Drive end-to-end project delivery using SDLC and Agile methodologies, managing risks and stakeholders.
Signers National is a leading insurance platform providing brokerage and underwriting services to organizations of all sizes. It is a socially conscious organization with a culture of relentless grit and continuous improvement.
Set strategic vision for client service excellence across a complex benefits administration environment.
Oversee performance management, team development, and cross-functional execution as a senior escalation point.
Collaborate with clients, project management, and customer success teams to drive retention, growth, and high-quality service delivery.
Our partner provides technology-enabled benefits administration solutions. They focus on client service excellence and operate in a complex benefits administration environment.
Drive key workstreams within large-scale hospital implementation projects.
Partner with hospital leaders and cross-functional teams to launch specialty pharmacy programs.
Build project plans, track progress, and solve problems in a fast-paced environment.
Shields Health Solutions partners with hospitals to build and operate specialty pharmacy programs. The company offers a fast-paced, consulting-style culture with high-visibility roles focused on patient care and professional growth.
Manage client relationships and act as a trusted advisor, ensuring mutual success between clients and Hitachi Solutions teams.
Drive digital transformation opportunities by understanding client goals, pain points, and strategic objectives, and oversee solution delivery.
Serve as a single point of accountability for customer satisfaction, financial commitments, and key performance indicators for large strategic accounts.
Hitachi Solutions is a global Microsoft solutions integrator focused on delivering industry-focused digital transformation solutions. With over 3,000 team members across 14 countries, they maintain a strategic relationship with Microsoft and emphasize innovation and client partnership.
Lead strategic operational and technology projects from planning through implementation and go-live.
Manage multiple concurrent projects while maintaining timelines, deliverables, and stakeholder alignment.
Drive implementation of patient access technology solutions and optimize front-end revenue cycle performance.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems. The company has won multiple 'Best in KLAS' awards and fosters a culture of collaboration, innovation, and continuous improvement.
Lead enterprise implementations from sales handoff through launch, managing scope, milestones, risks, and resources.
Drive post-launch customer success, including adoption, value realization, and renewal strategies.
Establish governance through steering committees, business reviews, and cross-functional alignment.
Ovatient is a virtual-first healthcare services company that delivers accessible virtual primary care, urgent care, and behavioral health in partnership with health systems. Founded by The MetroHealth System and MUSC Health, the company values ownership, respect, systems thinking, boldness, and connected care.
Own end-to-end implementation planning for new customers, building phased project plans and governance structures.
Serve as the primary relationship owner for accounts, building trusted-advisor relationships with executive sponsors.
Identify and proactively manage delivery risk, including organizational and interpersonal risk, and run structured stakeholder communication.
Tendo is a fast-growing, mission-driven healthcare technology company that builds software to improve the care journey for patients, clinicians, and caregivers. With hubs across the US and a team-driven culture, Tendo has been recognized as a Forbes' Top Startup Employer for 2024, 2025, and 2026.
Lead client management and retention efforts within an assigned region, ensuring customer satisfaction and revenue growth.
Serve as the primary liaison between customers, TPA leadership, and internal teams, providing consultative account management.
Drive strategic initiatives to improve client retention, operational alignment, and overall financial performance.
Point C is a national third-party administrator that delivers customized self-funded benefit programs. We are a mission-driven company focused on innovative cost containment solutions.