Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Lead consultative discovery and end-to-end delivery for Enterprise implementations, configuring technical foundations and validating data accuracy.
Onboard customers onto Moby, the AI agent, and drive adoption through training sessions for executive and practitioner audiences.
Mentor team members, influence stakeholders, and manage risk across a portfolio of complex customer launches.
Triple Whale is an AI operating system built for modern ecommerce, helping brands see what's working and take action. The company serves over 65,000 brands and fosters a culture of customer obsession, speed, trust, curiosity, and integrity.
You conduct change impact assessments and create initiative-level change plans with clear milestones.
You equip and prompt active sponsorship from leaders, manage resistance, and partner with Communications.
You define and track adoption metrics, report readiness to the CTO, and build reinforcement mechanisms.
Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. With over 2,100 employees operating in 150+ locations across more than 45 states, the company emphasizes a collaborative model that supports growth while preserving each agency's identity and culture.
Lead enterprise-scale change management for technology initiatives, focusing on adoption and value realization.
Develop comprehensive change strategies using AI-driven insights for communication, stakeholder engagement, and measurement.
Mentor OCM team members and facilitate client interactions to ensure quality and ethical use of AI-enabled tools.
CapTech is an award-winning consulting firm that partners with clients to achieve results through technology, working with Fortune 100 companies, mid-sized enterprises, and government agencies across the country. The company fosters a culture of equality and inclusion, offering customizable career paths and a comprehensive benefits package to support employee growth and well-being.
Lead end-to-end delivery of complex implementations, managing scope, timelines, and cross-team execution.
Drive technical design and scoping with customers, including integrations, data flows, and security requirements.
Orchestrate multi-stakeholder governance, surfacing risks and ensuring on-time, high-quality delivery.
FutureFit AI provides an AI-powered platform to help people find better jobs faster, focusing on those facing barriers to opportunity. The company has a team of 30-50 across the US and Canada, with a culture of high intensity, trust, and a drive to make an impact.
Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.
Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.
Lead change adoption for large-scale IT and strategic initiatives within the PMO.
Design and execute change management strategies that drive awareness, engagement, and sustained adoption.
Partner with project managers, business leaders, and sponsors to ensure successful implementation.
ISC2 is a nonprofit member organization for cybersecurity professionals, offering globally recognized certifications and education to support a safe and secure cyber world. As a leading global organization, ISC2 fosters an inclusive, equitable environment driven by core values of integrity, advocacy, commitment, inclusion, and excellence.
Lead enterprise-wide Epic implementations across 50+ hospitals, managing end-to-end lifecycle from design to go-live.
Partner with clinical and executive leadership to align workflows and system design with best practices.
Oversee a large team of analysts, driving milestone execution, risk mitigation, and successful adoption.
Prime Healthcare is an award-winning health system headquartered in Ontario, California, operating 55 hospitals and over 360 outpatient locations across 15 states. With more than 60,000 employees and physicians, it is one of the nation's leading health systems, committed to delivering high-quality care.
Lead a team of Implementation Consultants deploying Samsara's connected operations platform for large enterprise accounts.
Manage team performance across KPIs and org-level OKRs, delivering results.
Own executive-level stakeholder relationships and lead escalation resolution for at-risk, high-ACV accounts.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations harness IoT data to improve safety, efficiency, and sustainability. As a public company, they foster a culture of ownership and growth, with a flexible remote model and a focus on high-impact builders.
Lead the people side of complex, technology-enabled transformations, focusing on SAP and ERP implementations.
Develop and execute change strategies, stakeholder engagement, communications, and adoption measurement.
Work across leadership, project teams, and consulting partners to build alignment and minimize disruption.
This company specializes in large-scale technology-enabled business transformations, with a strong focus on SAP and ERP implementations. They are a consulting partner that collaborates with client teams and multidisciplinary professionals to drive organizational change.
Drive post-sales success by aligning ServiceNow offerings with customer goals and fostering C-level relationships.
Collaborate with Account Executives to create integrated pre- and post-sales strategies for long-term customer value.
Mitigate risks, drive value realization, and meet KPIs such as adoption, renewals, and customer satisfaction.
ServiceNow is the AI control tower for business reinvention, providing an AI platform that brings together any AI, data, and workflow. The company helps 85% of the Fortune 500® work smarter and serves a global customer base. It is an AI-native culture with a focus on technology and talent.
Lead release planning and coordination for AirHub UAT, Beta, and production releases.
Develop and maintain release plans, cutover plans, and rollback procedures.
Facilitate go/no-go reviews and ensure production readiness across all technical components.
Valiant Solutions is a security-focused IT solutions provider serving public clients nationwide. The company has been named one of the Best Places to Work in the Washington DC area for 12 consecutive years and fosters an employee-centric culture with a focus on work-life balance.
Lead end-to-end transformation value streams, ensuring strategic alignment and delivery confidence.
Facilitate value-based prioritization and business readiness for new capabilities.
Drive cross-functional collaboration across business, technology, and operations teams.
Navitus is a pharmacy benefit manager (PBM) that aims to make medications more affordable by removing costs from the drug supply chain. The company fosters a diverse and creative environment that encourages growth, with a team-oriented culture focused on excellent service.
Lead enterprise implementations from sales handoff through launch, managing scope, milestones, risks, and resources.
Drive post-launch customer success, including adoption, value realization, and renewal strategies.
Establish governance through steering committees, business reviews, and cross-functional alignment.
Ovatient is a virtual-first healthcare services company that delivers accessible virtual primary care, urgent care, and behavioral health in partnership with health systems. Founded by The MetroHealth System and MUSC Health, the company values ownership, respect, systems thinking, boldness, and connected care.
Lead and support change initiatives for a large federal agency using proven change management methodologies.
Assess OCM readiness, facilitate meetings with government clients, and coordinate across business units.
Develop communication plans, deploy user adoption/training programs, and serve as a trusted advisor.
Ibility is a Service-Disabled Veteran-Owned Small Business and a Woman-Owned Small Business that helps government leaders achieve their mission by designing creative products and programs. They are a small but rapidly growing company with a fun, passionate, bold, and creative culture.
Manage ServiceNow Platform Operations for a Federal Agency, ensuring delivery, staffing, and performance.
Coordinate multi-vendor dependencies, transition, and governance, while balancing urgent restoration and committed delivery.
Oversee service-performance governance, capacity planning, and evidence-based reporting using ServiceNow.
NetImpact Strategies is a digital transformation consultancy for the Federal Government, delivering solutions in strategic consulting, process automation, cloud, DevSecOps, data, and cyber security. The company has over a decade of experience and has been recognized as a Top Workplace by The Washington Post in multiple years.
Lead end-to-end project lifecycle for strategic initiatives like Engage rollout and new launch preparation.
Drive change enablement by addressing operational challenges and directing team efforts to meet aggressive deadlines.
Manage cross-functional relationships and serve as liaison to proactively push projects forward.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally. The company has delivered over 15 million sessions of care and published 35+ peer-reviewed studies, fostering a culture of clinical excellence and innovation.
Define and achieve key performance indicators for customer implementation programs, owning the entire implementation process from training to adoption.
Lead cross-functional project teams, manage timelines, deliverables, and mitigate risks to ensure successful project completion.
Monitor client progress, host virtual or in-person sessions, and travel to customer sites as needed (~40%).
Motive empowers people who run physical operations with tools to make their work safer, more productive, and more profitable. The company serves nearly 100,000 customers across a wide range of industries including transportation, logistics, construction, and energy.
Lead technical implementations and integrations on the HubSpot platform, designing scalable solutions for client business needs.
Act as a client point of contact, driving sprint cadence and user acceptance testing to ensure quality deliverables.
Collaborate with Delivery Leads and technical resources, delegating tasks and conducting quality assurance.
Aptitude 8 is the leading HubSpot solutions consultancy for companies with complex CRM operations and ambitious growth goals. We are a rapidly scaling team of builders and operators focused on delivering revenue performance and operational excellence.