Manage post-sale success and retention of assigned clients as a trusted advisor to operational leadership.
Build client success plans, coordinate cross-functional teams, and drive resolution of escalated issues.
Identify product gaps and attrition risks, complete reporting, and support data activities for client goals.
SmithRx is a venture-backed health-tech company disrupting pharmacy benefit management with a modern drug acquisition platform. Since 2016, it has onboarded hundreds of thousands of members and fosters a mission-driven, collaborative culture.
Manage enterprise client relationships and drive outcomes through data-driven recommendations.
Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
Own revenue targets including renewals and expansions, and mentor team members.
Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.
Lead day-to-day management of publications and medical affairs accounts as the primary client contact.
Oversee delivery of projects including meetings, congress activities, abstracts, manuscripts, and training materials.
Build client relationships, manage budgets, identify growth opportunities, and mentor junior team members.
Ashfield MedComms is a global leader in the medical communications space, serving pharmaceutical clients across medical affairs, publications, and commercial. As part of Inizio Medical, they have a network of agencies offering scale and expertise, with an inclusive culture focused on flexibility.
Lead key client accounts at a global pharma agency by providing sound strategic leadership and building senior-level relationships.
Manage account financial performance, including productivity and profitability, while guiding team members' career development.
Participate in new business initiatives and develop innovative multi-channel marketing plans to ensure client success.
Avalere Health is a global healthcare agency united by the purpose to reach every patient possible, providing advisory, medical, and marketing services. They have multiple global offices and a culture of inclusivity with Employee Network Groups, flexible working, and support for professional growth.
Lead and develop a high-performing Account Management team to exceed gross profit targets.
Drive incremental spend by coaching the team to activate paused campaigns and identify opportunities.
Improve processes and cross-functional alignment to support successful campaign launches.
Ibotta changes how advertisers approach mobile marketing with a rewards-based platform. The company is rapidly growing and maintains a collaborative, data-driven culture.
Act as main client contact and strategic advisor, hosting weekly meetings and managing action items.
Collaborate across teams to communicate product initiatives and project manage catalog updates and campaigns.
Analyze account performance and deliver presentations to key stakeholders on optimization opportunities.
Vetcove modernizes the future of veterinary software and the pet parent healthcare experience through a procurement marketplace, home delivery ecommerce, and practice management system. More than 25,000 hospitals across all 50 states use Vetcove, backed by Y Combinator and top venture investors, and it is a fast-growing, mission-driven company.
Manage a portfolio of strategic accounts, driving revenue and GMV through complex contract negotiation and expansion.
Lead cross-functional teams across Product, Technical, Credit, Analytics, and Marketing to execute partnership initiatives.
Analyze partner performance, recommend programs to increase product adoption, and manage customer health for satisfaction.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later solutions without hidden fees. They are a remote-first company with a focus on people, offering competitive benefits and equity.
Own the success, retention, and growth of a portfolio of health plan clients.
Lead recurring client meetings, executive business reviews, and performance discussions.
Identify client risks, performance gaps, and emerging needs, and drive plans to address them.
Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.
Lead and coach a team of Account Managers to drive upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
Establish effective operating rhythms, including pipeline reviews, forecasting, and performance management.
Collaborate cross-functionally with Client Success, Sales, and Product to shape customer expansion strategy.
This company is a fast-growing healthcare technology provider focused on physical therapy, occupational therapy, and speech-language pathology practices. The organization emphasizes a performance-driven culture and is scaling its Account Management team.
Lead client management and retention efforts within an assigned region, ensuring customer satisfaction and revenue growth.
Serve as the primary liaison between customers, TPA leadership, and internal teams, providing consultative account management.
Drive strategic initiatives to improve client retention, operational alignment, and overall financial performance.
Point C is a national third-party administrator that delivers customized self-funded benefit programs. We are a mission-driven company focused on innovative cost containment solutions.
Manage a portfolio of large, complex managed care and behavioral health accounts to drive satisfaction and profitability.
Retain and grow the book of business by identifying upsell opportunities and meeting customer satisfaction goals.
Build strong relationships with customers, wholesale partners, and internal teams to ensure flawless service delivery.
ComPsych is the worldwide leader in organizational mental health, well-being, and absence management. Serving over 75,000 customers worldwide and trusted by 40% of the Fortune 500, the company combines technology with human expertise to help individuals and organizations thrive.
Lead a team of Clinical Account Executives to transform patient lives through customer engagement, account management, and compliant promotional execution.
Develop people through coaching, feedback, and career development while fostering a culture of high performance and accountability.
Execute brand strategy at a local level and manage budget and resources to maximize patient impact.
AbbVie discovers and delivers innovative medicines in immunology, oncology, neuroscience, and aesthetics. As a global biopharmaceutical company, it fosters a culture of integrity, innovation, and community service with thousands of employees worldwide.
Lead teams in creating marketing programs from ideation to execution.
Support a variety of integrated campaigns across digital scope.
Maintain overall responsibility for all assigned accounts and develop client relationships.
Inizio Evoke is a global health marketing, communications, and transformation platform that uses data-driven insights and human centricity to create meaningful change. We are a diverse, inclusive company committed to equal opportunity and providing a supportive culture where everyone can do their best work.
Manage flawless execution and delivery of high-value projects with multi-disciplinary teams.
Build strong, mutually trusting client relationships by ensuring excellence in delivery and clear communication.
Oversee budget tracking, timelines, and project briefs to support brand planning and strategic initiatives.
Inizio Evoke is a global health marketing, communications, and transformation platform that uses data-driven insights and human centricity to inspire meaningful change. They offer a fully remote work environment with outstanding benefits, fostering a diverse and inclusive culture.
Manage 6-10 client accounts, focusing on high-priority or multi-service accounts.
Serve as primary point of contact, collaborating with SEO and Paid Media Strategists.
Identify upsell and cross-sell opportunities and mentor Account Executives.
elk Marketing is a fast-growing digital agency serving brands like Arc'teryx, goodr, and Built Bar with high-performance SEO, Paid Search, and Paid Social strategies. They are a small to medium-sized agency with a collaborative culture focused on client success.
Handle daily management for assigned book of business and establish strong client relationships.
Oversee budgeting, financial monitoring, and reconciliation of individual projects.
Hire, train, and mentor account management staff while developing career plans and conducting performance evaluations.
Lockwood collaborates with pharmaceutical, biotech, and medical device clients to develop science-based medical communications strategies. Over a third of our staff hold advanced scientific or medical degrees, and we offer flexible remote work to promote work-life balance.
Own customer strategy and growth by developing and executing 12-18 month business plans.
Lead customer relationships and serve as the primary link between customers and Zoetis.
Drive commercial execution and manage financial performance with a focus on ROI.
Zoetis is the world's leading animal health company, dedicated to advancing care for animals through rigorous science and deep customer insight. As a Fortune 500 company, it offers an award-winning culture focused on colleague careers, connection, and support.
Manage a portfolio of mission-driven clients, guiding them from onboarding to long-term success on the UpMetrics platform.
Build genuine relationships with client teams and serve as a trusted advisor on impact measurement and data best practices.
Drive revenue through renewals, expansions, and referrals while leading success planning and quarterly business reviews.
We provide an impact reporting platform combined with expert services to help mission-driven organizations collect, analyze, and learn from their data. We are a remote-first team with a culture of collaboration, integrity, and continuous improvement.
Serve as a trusted advisor to strategic healthcare clients, building relationships and driving adoption.
Develop and implement customer success plans to ensure measurable outcomes and retention.
Analyze customer data to provide insights and drive product improvements.
Luma Health builds technology to simplify healthcare access and delivery. They are a growth company with a fast-paced startup environment that values inclusivity.
Set strategic vision for client service excellence across a complex benefits administration environment.
Oversee performance management, team development, and cross-functional execution as a senior escalation point.
Collaborate with clients, project management, and customer success teams to drive retention, growth, and high-quality service delivery.
Our partner provides technology-enabled benefits administration solutions. They focus on client service excellence and operate in a complex benefits administration environment.