Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Oversee the successful execution of ServiceNow/Pyramid Analytics implementation projects, including onboarding and initial enablement.
Lead end-to-end onboarding processes, collaborating with stakeholders to define objectives, timelines, and implementation plans.
Cultivate strong customer relationships and guide clients through best practices for the ServiceNow platform, especially analytics.
ServiceNow is the AI control tower for business reinvention, providing a platform that brings together AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Craft and execute implementation strategy for Engine's largest new customer rollouts, driving adoption across the full product suite.
Collaborate with Sales and Account Management to deliver seamless contract-to-booking experiences and feed blockers to Product and Engineering.
Lead a team of Implementation Managers through live deployments, workload reviews, and scalable process building.
Engine is the AI-native platform for intelligent travel, providing proprietary technology and supply for modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture that rewards boldness, ownership, and high-caliber collaboration.
Own every school's implementation from signed contract to go-live, coordinating with business offices and IT teams.
Configure Meadow for each school, train their team, and keep projects moving by clearing blockers and managing status.
Land launches that earn strong CSAT scores and hand schools to Customer Success set up for growth.
Meadow is a modern payments platform for higher education that simplifies the entire student financial experience. They are a highly ambitious, talented team transforming the $600 billion higher education payments industry in the United States.
Lead enterprise software implementations and drive professional services growth.
Guide customers from planning through implementation, adoption, and value realization.
Manage projects, budgets, risks, and stakeholders while supporting services sales.
They deliver enterprise software implementations and help organizations transform their marketing operations. The company values a collaborative and inclusive culture with autonomy, open communication, and diverse perspectives.
Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams.
Oversee project team members across software implementation, solution design, integrations, data migration, and custom development.
Manage project scope, timelines, and delivery approach to ensure projects land on time and on budget.
Greenhouse makes hiring software designed to make hiring work for everyone. A remote-first, fast-growing company, it is recognized as a Fortune Best Place to Work and fosters a collaborative, inclusive, and transparent culture.
Lead and develop a high-performing implementation team, using performance data and customer feedback to drive continuous improvement.
Oversee implementation delivery, improve playbooks, and scale processes to help customers realize value quickly.
Collaborate with Sales, Customer Success, and Product teams to enhance the end-to-end customer journey.
The company is a technology partner that helps customers achieve value through effective implementation and onboarding solutions. It operates in a remote-first environment with a collaborative, mission-driven culture that values accountability, continuous learning, and data-driven decision-making.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Own complex customer onboarding and software implementation projects from kickoff to go-live.
Configure Spare's platform to fit each agency's operations and train their teams to run it.
Manage stakeholders, align launch plans with risks, and travel within Canada and the USA.
Spare partners with transportation providers worldwide to deliver automated, on-demand mobility solutions. It is a fast-growing, mission-driven company that values ownership, growth, and customer obsession.
Develop and execute strategic success plans aligned with customer business objectives to drive retention and growth.
Build and nurture relationships with C-level executives, IT, and operational leaders to drive adoption and advocacy.
Leverage customer data to identify expansion opportunities and collaborate with Sales on upsells and cross-sells.
Connecteam is the leading platform for managing deskless teams, bringing daily operations and team communication into one intuitive app. Trusted by over 80,000 businesses and backed by $220M+ from Insight Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding with a supportive, caring culture.
Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Own and project manage end-to-end, multi-country EOR onboarding programs for enterprise clients.
Serve as the primary operational partner for enterprise customers and internal teams during implementation.
Navigate complex international labor laws and ensure global compliance while driving customer satisfaction.
G-P is a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries without establishing local entities. The company has a diverse, remote-first culture and empowers its employees with flexibility and resources.
Lead a team of Implementation Managers to deliver smooth, efficient customer onboarding experiences.
Ensure projects focus on intended outcomes, resolve escalations, and coach team members.
Track KPIs such as time to value, activation readiness, CSAT, and on-time delivery.
Novara is a technology company that delivers implementation and onboarding services for strategic customers. The posting highlights a focus on customer success and teamwork, but does not specify company size or culture.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Own strategic direction for high-value enterprise customers, building trusted relationships and driving measurable value.
Use data-driven insights to evaluate performance and develop strategic recommendations.
Lead resolution of complex challenges and escalations with cross-functional stakeholders.
HackerOne is a global leader in Continuous Threat Exposure Management, uniting agentic AI with the world's largest community of security researchers. With around 1,000 employees, we foster an inclusive, customer-obsessed culture that values transparency, collaboration, and innovation.
Act as the central point of contact for customers during implementation, ensuring alignment from kickoff through go-live.
Partner with Solution Consultants and technical teams to deliver solutions aligned with customer business needs.
Manage scope, timelines, risks, and communication, leading customer meetings and championing process improvements.
Luma Health builds technology to simplify healthcare messaging, scheduling, and care delivery. It is a growing startup dedicated to making care easy and building an inclusive workplace.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
Build repeatable implementation processes and support the automation-first operating model as it scales.
Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.