Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
Build repeatable implementation processes and support the automation-first operating model as it scales.
Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.
Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Act as the central point of contact for customers during implementation, ensuring alignment from kickoff through go-live.
Partner with Solution Consultants and technical teams to deliver solutions aligned with customer business needs.
Manage scope, timelines, risks, and communication, leading customer meetings and championing process improvements.
Luma Health builds technology to simplify healthcare messaging, scheduling, and care delivery. It is a growing startup dedicated to making care easy and building an inclusive workplace.
Plan, organize, and manage all phases of projects to ensure on-time, on-budget delivery and strong governance.
Navigate complex customer environments and guide resources to drive decisions and outcomes.
Train and mentor new Project Managers while supporting implementation methodology improvements.
Specright is the first purpose-built, patented platform for Specification Management, helping companies digitize and optimize their supply chain. It is a fully remote, flat organization with an entrepreneurial, collaborative, and fast-paced culture that values innovation.
Lead the implementation phase for new client set-ups and renewals, serving as the main point of contact.
Develop project scope, quality objectives, and risk management plans while reporting status to stakeholders.
Manage and mentor 1-2 Implementation Managers, analyze client challenges, and recommend solutions.
Nomi Health is a direct healthcare company founded in 2019 on a mission to make healthcare accessible and affordable. It builds the Artemis platform for employers to reduce spend and improve outcomes, with a fast-paced, collaborative, team-based culture.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Lead and develop implementation teams across WFM and Payroll for high-volume SMB and mid-market customers.
Own implementation operations, establishing KPIs, SLAs, and scalable processes to drive quality and efficiency.
Partner with product and engineering to enable AI, automation, and self-service to scale delivery.
Our partner is a fast-growing SaaS company providing workforce management and payroll solutions for SMB and mid-market customers. They operate as a fully remote organization, focusing on scalable operations, AI-driven automation, and cross-functional collaboration.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Lead large end-to-end implementations of BriteCore's cloud platform for P&C insurers, achieving accelerated timelines and budget constraints.
Act as primary liaison for largest customers, managing expectations, scope, and strategic cross-functional collaboration.
Create detailed project plans, optimize processes, and provide executive-level updates while mitigating risks.
BriteCore empowers Property & Casualty insurers with a cloud-native core insurance platform for policy, billing, and claims management. The company fosters an inclusive, collaborative culture with a distributed team united by a shared passion for transforming insurance technology.
Lead end-to-end software implementation projects from requirements to go-live.
Configure workflows, APIs, and data migrations for legal clients.
Manage project plans, testing, and cross-functional collaboration.
Onit is an AI-powered legal operations platform that streamlines enterprise legal management, matter management, and contract lifecycle processes. The company is a growing team of innovators focused on modernizing legal departments through intelligent automation.
Lead end-to-end implementations of enterprise software for banks and credit unions.
Partner with Product, Engineering, and delivery teams to keep projects on schedule and within scope.
Act as a trusted advisor to clients, translating technical requirements into clear, actionable guidance.
MANTL provides software that helps banks and credit unions streamline digital account opening and loan origination. It operates a remote-first environment that values collaboration, accountability, analytical thinking, and exceptional customer experiences.
Craft and execute implementation strategy for Engine's largest new customer rollouts, driving adoption across the full product suite.
Collaborate with Sales and Account Management to deliver seamless contract-to-booking experiences and feed blockers to Product and Engineering.
Lead a team of Implementation Managers through live deployments, workload reviews, and scalable process building.
Engine is the AI-native platform for intelligent travel, providing proprietary technology and supply for modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture that rewards boldness, ownership, and high-caliber collaboration.
Own day-to-day execution of practice onboarding and ongoing operating relationships with partner practices.
Run the standard onboarding sequence at each practice and hold the timeline across multiple concurrent implementations.
Coordinate implementation and clinical workstreams, track every open item to closure, and surface risks before they affect launch.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, and holistic approach. They are building a healthcare delivery model focused on improving patient outcomes and quality of life, with a collaborative and innovative culture.
Lead complex client implementations, from customer use cases to success metrics and clinical workflows.
Train and educate customers on BioIntelliSense product offerings and value proposition.
Provide ongoing clinical support and post-implementation optimization while coordinating across teams.
BioIntelliSense is a healthcare technology company providing FDA-cleared wearable monitors, like the BioButton, and AI-driven analytics for early detection of patient decline. The company has a remote-first culture with a global team and offices in Colorado and California.
Lead end-to-end implementations of ShipHawk's WMS and TMS solutions from kickoff to go-live.
Serve as the primary point of contact for customers throughout the implementation journey.
Coordinate technical resources and drive accountability to deliver projects on time and within scope.
ShipHawk provides warehouse and transportation management software that helps businesses streamline fulfillment operations and optimize shipping. We are a growing team of passionate problem-solvers who thrive on collaboration, innovation, and delivering meaningful results for customers.
Own the end-to-end implementation lifecycle for new clients, from configuration and training through go-live.
Deliver Guided and Premium implementation services across ClearGov's Budgeting Suite, including paid training and workshops.
Drive adoption, manage client expectations, and collaborate cross-functionally to ensure long-term partnership value.
ClearGov builds a modern financial operating platform for US local governments and school districts, helping them plan, budget, report, and communicate finances. Trusted by more than 2,000 public sector organizations, ClearGov offers a collaborative, high-performing, and remote-friendly culture.