Lead a team of Implementation Managers to deliver smooth, efficient customer onboarding experiences.
Ensure projects focus on intended outcomes, resolve escalations, and coach team members.
Track KPIs such as time to value, activation readiness, CSAT, and on-time delivery.
Novara is a technology company that delivers implementation and onboarding services for strategic customers. The posting highlights a focus on customer success and teamwork, but does not specify company size or culture.
Lead and develop a high-performing implementation team, using performance data and customer feedback to drive continuous improvement.
Oversee implementation delivery, improve playbooks, and scale processes to help customers realize value quickly.
Collaborate with Sales, Customer Success, and Product teams to enhance the end-to-end customer journey.
The company is a technology partner that helps customers achieve value through effective implementation and onboarding solutions. It operates in a remote-first environment with a collaborative, mission-driven culture that values accountability, continuous learning, and data-driven decision-making.
Lead and develop implementation teams across WFM and Payroll for high-volume SMB and mid-market customers.
Own implementation operations, establishing KPIs, SLAs, and scalable processes to drive quality and efficiency.
Partner with product and engineering to enable AI, automation, and self-service to scale delivery.
Our partner is a fast-growing SaaS company providing workforce management and payroll solutions for SMB and mid-market customers. They operate as a fully remote organization, focusing on scalable operations, AI-driven automation, and cross-functional collaboration.
Own day-to-day execution of practice onboarding and ongoing operating relationships with partner practices.
Run the standard onboarding sequence at each practice and hold the timeline across multiple concurrent implementations.
Coordinate implementation and clinical workstreams, track every open item to closure, and surface risks before they affect launch.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, and holistic approach. They are building a healthcare delivery model focused on improving patient outcomes and quality of life, with a collaborative and innovative culture.
Lead the implementation team, overseeing all software-based product implementations and service integrations for new and existing clients.
Manage executive relationships, ensure client satisfaction, and drive process improvements to accelerate revenue and reduce costs.
Collaborate with Sales and Marketing for business development and research new revenue streams.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM intelligent automation platform. The company has been recognized as a multi-year Top Workplaces award recipient and was named Black Book's #1 Specialty Revenue Cycle Management Solution provider in 2024, with a culture focused on professional growth and employee development.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Lead a high-performing team to deliver seamless product launches and operational changes across a provider network.
Collaborate with Product, Engineering, Clinical, and Business teams to turn clinical priorities into scalable implementation strategies.
Drive process optimization, change management, and adoption metrics for reliable feature introductions.
This digital health company focuses on improving access to high-quality mental healthcare through technology-enabled solutions. It is a growing organization with a collaborative culture that values innovation, clinical integration, and operational excellence.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Own Growth systems: CRM, contact center, marketing, and engagement platforms.
Partner with leaders to implement scalable tech solutions and reporting.
Lead Growth projects from requirements to training, including vendor management.
Sandstone Care provides high-quality behavioral health treatment for teens, young adults, and families. They are a collaborative, supportive community focused on innovation and clinical excellence.
Own P&L and delivery for a $3–5M portfolio of client engagements.
Lead and develop a team of consultants, BAs, and project managers.
Serve as senior escalation point for key customers and shape delivery approach.
Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies reach their full potential. They are a fully remote, global organization focused on growth and culture.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Partner with top global pharma organisations to implement Veeva Commercial Cloud products
Lead business process discovery, solution design, and project delivery
Manage stakeholders and serve as solution architect, project manager, and business analyst
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue and foster a culture of autonomy, customer success, and employee success.
Lead a high-performing team of Account Partners selling global enterprise eQMS solutions to large manufacturing organizations.
Drive enterprise sales execution, coach complex deal strategy, and build long-term strategic relationships across Quality, IT, Operations, and Procurement leadership.
Meet/exceed pipeline generation and new revenue targets while ensuring accurate forecasting and expansion of multi-year agreements.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and became a public benefit corporation in 2021, with a culture focused on customer success, employee success, and speed.
Lead, mentor, and scale a global team of Customer Success Engineers to drive customer outcomes.
Partner with sales, product, and support teams to ensure customer adoption and satisfaction.
Use data and customer feedback to improve processes and contribute to strategic initiatives.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations ship better, more secure software faster. With over 50 million users and a high-performance, values-driven culture, GitLab embraces AI and continuous learning to drive success.
Lead Bidgely's global consulting organization of 40+ professionals delivering the UtilityAI™ Platform to utilities worldwide.
Own the full services lifecycle, including contracting, implementation, launch, and ongoing professional services.
Scale and productize delivery through repeatable offerings, AI-enabled tooling, and a clear multi-year strategy.
Bidgely is a Vertical AI company built for the utility industry, delivering appliance-level intelligence through its UtilityAI™ Platform. The company serves 50M+ meters globally, has 20+ patents, and ranks among Fast Company's Most Innovative Companies.
Supervise a team of 10-15 direct reports and ensure high-quality enrollments and care management.
Provide clinical oversight, lead IDT meetings, and serve as an escalation point for complex cases.
Drive team performance to meet KPIs and collaborate with directors on process improvements.
Vynca provides comprehensive care for individuals with complex needs, focusing on more quality days at home. The company is a close-knit community guided by core values of Excellence, Compassion, Curiosity, and Integrity.
Provide post-go-live consulting and administrative support for multiple clients.
Configure enhancements for live applications including business process, taxonomy, and security.
Create reports and dashboards to support client needs.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies accelerate therapy delivery. As one of the fastest-growing SaaS companies, it surpassed $3B in revenue and emphasizes values like doing the right thing and customer success.