Support go-to-market programs for new offerings, market segments, and geographies.
Develop product messaging and content for all media and customer engagement channels.
Collaborate with global teams to drive Veeva’s growth and customer success.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are a public benefit corporation.
Identify and develop customer reference and advocacy campaigns that showcase customer success across multiple channels.
Leverage a mix of marketing programs to drive awareness, relevancy, and adoption of Veeva solutions within strategic accounts.
Cultivate long-term relationships with customers and collaborate with marketing, sales, and strategy teams to ensure account goals are met.
Veeva Systems is a mission-driven industry cloud pioneer that helps life sciences companies bring therapies to patients faster. With over $3B in revenue and a public benefit corporation status, the company values customer success, employee success, and speed.
Manage project teams implementing Veeva Clinical Data Software, ensuring timelines, budgets, and deliverables.
Collaborate with cross-functional teams and customers to understand Clinical Data requirements.
Identify risks, track mitigation strategies, and deliver progress reports to stakeholders.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
Serve as a subject matter expert on Entrata's products and consulting processes, guiding clients through implementation.
Develop effective customer relationships to understand business goals and deliver strategic system configuration guidance.
Facilitate smooth handoffs to post-implementation support teams and resolve client concerns professionally.
Entrata is a global leader in AI-driven property management technology, providing an operating system for intelligent leasing, payment, and communication tools. With over 2,200 employees, the company fosters a culture of radical transparency and entrepreneurial energy, recognized by the Silicon Slopes Hall of Fame and Utah Business Fast 50.
Lead a new engineering team focused on building and evolving a content management system for multiple business teams.
Define technical direction, drive architecture and implementation across front-end and back-end, and establish strong engineering practices.
Partner with cross-functional stakeholders to understand content workflows, publishing needs, and long-term platform opportunities.
Oura empowers people to own their inner potential through a smart ring and app that provide insights on readiness, activity, and sleep. As a growing company, we value our team's well-being and foster a culture of health and empowerment.
You will own the strategy and delivery of functionality specific to service and contact center processes.
You will collaborate with cross-functional teams to incorporate service and contact center requirements into the core platform.
You will evangelize products and become the subject matter expert for internal and external audiences.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year and are committed to values like Do the Right Thing, Customer Success, Employee Success, and Speed.
Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.
Craft custom content and SEO strategies for enterprise clients, driving measurable outcomes.
Set and monitor client goals using analytics tools, aligning with internal leadership.
Manage project timelines and deliverables, coordinating with writers and designers.
We are the leading B2B marketing agency for brands focused on metrics that matter. With over a decade of expertise and 420+ B2B brands, we have a fast-paced, bold culture that challenges the status quo.
Oversee delivery of services across assigned customer portfolio, ensuring end-to-end contract deliverables.
Proactively manage customer experience, forecast, track, and report on recurring service engagements.
Drive adherence to best practices, manage engineer workloads, and advocate for customers across the organization.
NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. The company is a high-performance, high-integrity team of 1,000+ experts committed to a customer-obsessed culture, earning a 75 Customer Net Promoter Score.
You will take ownership of day-to-day content integration for our global website and CMS.
You will build and maintain landing pages, select and configure CMS components, and collaborate with specialists.
You will implement SEO and accessibility best practices and maintain high standards of CMS hygiene.
Valtech is the experience innovation company that helps brands unlock new value. We have a global team with a culture of share, care, and dare, fostering creativity and diversity.
Provide guidance and troubleshooting support to internal teams on business applications usage.
Manage system access requests and resolve issues via Slack, Zendesk, and admin tools.
Escalate complex issues to relevant departments and document interactions for process improvement.
We are a specialist agency providing outsourcing solutions to agencies, software vendors, and website owners. We boast a large team of skilled professionals committed to delivering high-quality work for our clients.
Provide concierge-level technical and client support across Mercer Advisors' technology ecosystem.
Manage support requests through ticketing systems, configure user access, and resolve system issues.
Collaborate with product, engineering, and operations teams to enhance systems and document processes.
Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, tax, estate, and insurance services. They serve over 42,800 families across the U.S., with a culture that values flexibility, diversity, and exceptional talent.
Provide administrative and logistical support across multiple federal and state client contracts and projects.
Monitor and maintain project databases to ensure accurate and up-to-date program information.
Coordinate meetings, document compliance, and communicate with clients, consultants, and government stakeholders.
This company provides project support services to federal and state government clients, working with scientific professionals and consultants. The culture is collaborative, innovation-focused, and fully remote with opportunities to impact government programs.
You will lead development and optimization of a centralized knowledge ecosystem for the insurance value chain.
You will establish content standards, taxonomy, metadata, version control, and review cycles.
You will partner with subject matter experts and train employees to improve access to reliable information.
They are building a centralized knowledge ecosystem for a broad insurance value chain. The culture is collaborative, inclusive, and focused on learning, wellbeing, and growth.
Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Provide post-enablement customer support and workflow execution for Cyara customer accounts.
Offer platform guidance, configuration support, and adoption assistance to improve operational quality.
Coordinate with cross-functional teams to manage issues, SLAs, and customer health signals.
Cyara is the global leader in AI-powered customer experience assurance, helping brands deliver seamless interactions across voice, digital, messaging, and AI channels. The company has a global team committed to innovation and collaboration.
Lead clinical operations for management consultation, balancing a caseload with team oversight and complex case support.
Develop training, workflows, and SOPs while serving as a subject matter expert for customer-specific operations.
Coordinate queue assignments, track projects in Smartsheet, and ensure SLAs and quality targets are met.
Spring Health is a global mental health company using an AI-native platform to deliver personalized support across coaching, therapy, and medication management. It serves over 800 companies, has raised more than $370 million, and is valued at $2.5 billion.
Execute SEO, GEO, and content initiatives across client accounts.
Create high-quality content, conduct keyword research, and support offsite SEO efforts.
Collaborate with clients and internal teams to ensure brand voice and performance goals.
Growth Marketing Pro is a marketing agency specializing in SEO, GEO, paid marketing, and Reddit marketing. It is a fast-growing startup with a small, remote team that values work-life balance.
Oversee adaptation, submission, and governance of digital content for DTC healthcare and pharmaceutical web properties.
Act as a strategic liaison between Brand Teams, Product Owners, Agency Partners, and Regulatory Reviewers.
Maintain pristine consumer copy standards and drive post-review content updates while ensuring regulatory safety.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they are committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.
Deliver structured training to dental practices on practice management software through virtual and onsite sessions.
Collaborate with Implementation and Support teams to ensure customer adoption and resolve technical issues.
Maintain high customer satisfaction scores and organize training schedules to meet customer needs.
The company provides dental practice management software and services. It fosters a collaborative, customer-focused culture with a remote-first approach.