Source Job

Canada

  • Lead and develop a high-performing implementation team, using performance data and customer feedback to drive continuous improvement.
  • Oversee implementation delivery, improve playbooks, and scale processes to help customers realize value quickly.
  • Collaborate with Sales, Customer Success, and Product teams to enhance the end-to-end customer journey.

Project Management Team Leadership Data Analysis CRM Implementation

20 jobs similar to Manager, Implementation Canada Operations

Jobs ranked by similarity.

$80,000–$95,000/yr
US 4w PTO

  • Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
  • Train customers directly and configure product builds during the implementation phase.
  • Collaborate with internal teams and clients to ensure successful onboarding and project delivery.

Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.

$90,000–$100,000/yr
US

  • Lead a team of Implementation Managers to deliver smooth, efficient customer onboarding experiences.
  • Ensure projects focus on intended outcomes, resolve escalations, and coach team members.
  • Track KPIs such as time to value, activation readiness, CSAT, and on-time delivery.

Novara is a technology company that delivers implementation and onboarding services for strategic customers. The posting highlights a focus on customer success and teamwork, but does not specify company size or culture.

$127,750–$156,950/yr
Canada

  • Own P&L and delivery for a $3–5M portfolio of client engagements.
  • Lead and develop a team of consultants, BAs, and project managers.
  • Serve as senior escalation point for key customers and shape delivery approach.

Sparkrock provides software built on Microsoft Dynamics 365 to help nonprofits, school boards, and government agencies reach their full potential. They are a fully remote, global organization focused on growth and culture.

Canada

  • Lead and manage a regional sales team of senior sales professionals, setting strategy and achieving revenue targets.
  • Develop and implement annual plans, including go-to-market strategies and channel partner collaboration.
  • Oversee pipeline management, forecasting, and large deal negotiations, with 50% of time spent on customer-facing activities.

Tenable is the Exposure Management company, helping over 40,000 organizations understand and reduce cyber risk. With a global team supporting 65% of the Fortune 500, they foster a culture of belonging, respect, and excellence.

$81,500–$110,000/yr
US Canada 4w PTO

  • Lead, coach, and develop a team of onboarding professionals to ensure timely and successful client implementation.
  • Oversee team performance, capacity, and workload, driving key onboarding metrics and identifying risks.
  • Partner with cross-functional teams to improve processes and deliver a connected customer experience.

Bloomerang is a donor management and fundraising platform for nonprofits, helping them raise more, recruit more, and retain more. They have tens of thousands of customers and foster a mission-driven culture based on core values of Simplify, Care, and Act.

$51,757–$86,943/yr
Canada

  • Serve as the single post-sales support point of contact for customers, driving value and impact conversations.
  • Coordinate with internal teams to ensure delivery of contracted products and services while meeting SLAs and KPIs.
  • Track customer adoption, document use cases, and coordinate training needs across a portfolio of accounts.

Dun & Bradstreet is a global leader in business decisioning data and analytics, helping companies grow, manage risk, and innovate. They are a diverse, global team that values creativity, collaboration, and bold ideas.

Canada Unlimited PTO

  • Own and execute a comprehensive channel and partner strategy across Western Canada.
  • Build trusted relationships with partner executives and drive joint go-to-market plans.
  • Generate predictable pipeline and revenue through partner-led opportunities.

This company provides cybersecurity solutions and operates a channel-driven go-to-market strategy across North America. The culture is high-growth, fast-paced, and collaborative, with a focus on measurable commercial outcomes.

Canada Unlimited PTO

  • Manage renewals and upsell opportunities for nonprofit partners across Canada.
  • Build strong relationships with internal teams to understand partner needs.
  • Develop and present tailored renewal plans and identify expansion opportunities.

Jobgether is a job matching platform that uses AI to connect candidates with opportunities. The company focuses on efficient, data-driven hiring processes and values transparency and fairness. They partner with companies to streamline recruiting and leverage technology to improve matching outcomes.

Consultant

Enable
Canada Unlimited PTO

  • Implement Enable's products within customer environments, ensuring solutions meet business requirements and scope of work.
  • Drive project milestones, manage escalations, and troubleshoot technical implementation issues independently.
  • Lead customer workshops, coach associate consultants, and contribute to the company's knowledge base.

Enable provides an intelligent platform for pricing and rebate management, using AI-powered insights to help companies increase profitability. With $291M in funding and a rapidly scaling team, it is committed to reshaping the industry.

$120,000–$140,000/yr
US Unlimited PTO

  • Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
  • Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
  • Lead client communications and coordinate internal partners to drive successful, on-time implementations.

Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.

US

  • Manage onboarding and implementation projects from kickoff to go-live.
  • Deliver virtual training and resolve client issues via JIRA and Asana.
  • Partner with internal teams to ensure smooth handoffs and client success.

The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.

UK 7w PTO

  • Lead end-to-end implementation projects for enterprise customers, managing timelines and stakeholder alignment.
  • Guide customers through onboarding, data migration, and training while driving adoption and change management.
  • Collaborate cross-functionally with Sales, Success, Product, and Support to deliver seamless experiences.

They provide a B2B SaaS platform that helps enterprise customers optimize operations through workflow automation and AI tools. The company operates in a remote-first, globally distributed environment with a collaborative culture and a focus on employee development.

North America

  • Lead end-to-end ERP implementation and consulting projects, managing scope, budget, resources, and timelines for mid-sized and enterprise clients.
  • Own the post-go-live account relationship, monitoring account health, identifying upsell and renewal opportunities, and nurturing long-term client retention.
  • Coordinate cross-functional teams, manage stakeholders, mitigate risks, and ensure successful testing, cutover, and go-live execution.

SHEA Syspro Team is an ERP implementation and consulting services provider specializing in SYSPRO and other enterprise systems for mid-sized and enterprise clients. The company offers a collaborative, growth-oriented remote work environment with a focus on client success and professional development.

Canada

  • Lead and support change management initiatives for registered plans and broader business priorities.
  • Analyze organizational impacts and provide actionable insights to business leaders and stakeholders.
  • Develop communication and adoption strategies to drive sustainable change and manage resistance.

This partner company operates within the large financial services sector in Canada. It offers an inclusive, collaborative, and continuously evolving workplace with strong professional development opportunities.

$50,000–$50,000/yr
US Unlimited PTO

  • Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
  • Configure customer accounts, workflows, and user access while performing quality assurance testing.
  • Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.

Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.

$40,150–$47,450/yr
Canada

  • Coordinate the full client onboarding lifecycle, from project initiation to completion, ensuring accurate data and system configurations.
  • Collaborate with clients, insurance carriers, and internal teams to facilitate technical setups and resolve implementation issues.
  • Analyze implementation data using Excel and drive process improvements to enhance service quality and client satisfaction.

Our partner is a technology-driven organization specializing in group benefits and retirement services administration, with a focus on delivering seamless digital onboarding experiences. They foster a remote-first culture across Canada and offer multiple openings for candidates to grow professionally.

$100,000–$120,000/yr
Canada

  • Own the most complex, highest-ARR accounts by building quarterly account plans and multi-threaded relationships.
  • Lead complex renewal negotiations and pricing migration conversations with executive credibility.
  • Drive expansion from demonstrated value and use AI tools daily to prepare for customer conversations.

Workleap is a Montreal-based tech company providing software solutions for employee management. With over 15,000 companies worldwide, they offer products like Workleap Agent and ShareGate, fostering a builder culture with a focus on making simple, impactful products.

$51,569–$66,317/yr
Canada Unlimited PTO

  • Own customer business outcomes and value realization by managing a portfolio and translating solutions into measurable value.
  • Protect retention through proactive risk management and drive growth by identifying expansion opportunities with Account Management.
  • Lead strategic conversations, QBRs, and renewals, turning data into executive-ready recommendations.

Cardata provides automated software and services for vehicle reimbursement, replacing outdated programs for businesses. They are a small but mighty team focused on impact, growth, and customer success.

Canada

  • Advise managers on performance management, employee relations, and investigations.
  • Leverage people data to surface insights and drive organizational improvements.
  • Collaborate with HRBPs, Legal, and People teams to enhance employee experience.

Our partner company operates with a virtual-first, internationally distributed workforce, focusing on building healthy, high-performing workplaces. With a collaborative People team and a flexible, technology-enabled environment, it supports strategic HR partnerships across global teams.

Canada Unlimited PTO

  • Lead and mentor a team of Revenue Operations Solution Engineers, managing workloads and ensuring high-quality delivery.
  • Act as a senior escalation point and provide hands-on expertise across Salesforce, HubSpot, and marketing automation.
  • Drive strategic client engagements, translating complex technical findings into actionable business recommendations.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It leverages technology to make hiring fair and efficient, with a people-first approach.