Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Manage client implementations, timelines, deliverables, and data integration from onboarding through go-live.
Serve as main client contact for status, action items, issue resolution, and expectation setting.
Track projects in PM tools and deliver weekly/monthly updates to operations stakeholders.
EnableComp helps 1,000+ hospitals recover $3B annually from complex claims using its Complex Revenue Intelligence platform. A Black Book #1 RCM provider and Top Workplaces honoree, it empowers employees in a collaborative, values-driven culture.
Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Launch enterprise strategic employers through kick-off calls, product set-up, and implementation checklists to drive adoption in the first 60-90 days.
Build trusted relationships with senior stakeholders to translate business goals into clear success metrics and implementation plans.
Use data to refine implementation strategies and create SOPs that scale onboarding across the team.
Handshake powers 25 million job seekers and connects them with employers and educational institutions, including a growing AI data business. It has grown to a ~$1B run rate and works with top AI labs and Fortune 500 partners, fostering a fast-paced, collaborative culture.
Own every school's implementation from signed contract to go-live, coordinating with business offices and IT teams.
Configure Meadow for each school, train their team, and keep projects moving by clearing blockers and managing status.
Land launches that earn strong CSAT scores and hand schools to Customer Success set up for growth.
Meadow is a modern payments platform for higher education that simplifies the entire student financial experience. They are a highly ambitious, talented team transforming the $600 billion higher education payments industry in the United States.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.
Manage the onboarding and implementation of Catholic customers, ensuring successful adoption of the Pushpay product suite.
Coordinate with product, service delivery, and customer success teams to execute implementations and build account strategies.
Analyze account metrics, demonstrate ROI, and recommend process changes to optimize customer retention and satisfaction.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. With 550 teammates supporting over 10,000 customers and processing over $15 billion in charitable giving, they are a fast-growing company recognized as a best place to work.
Lead a Professional Services team delivering Vault CRM across North America.
Drive operational excellence through hiring, performance management, and strategic initiatives.
Cultivate trusted customer relationships and collaborate across Veeva.
Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. It surpassed $3B in revenue as one of the fastest-growing SaaS companies and operates as a public benefit corporation with a flexible Work Anywhere culture.
Craft and execute implementation strategy for Engine's largest new customer rollouts, driving adoption across the full product suite.
Collaborate with Sales and Account Management to deliver seamless contract-to-booking experiences and feed blockers to Product and Engineering.
Lead a team of Implementation Managers through live deployments, workload reviews, and scalable process building.
Engine is the AI-native platform for intelligent travel, providing proprietary technology and supply for modern business travel. It serves over 40,000 customers and nearly 2 million travelers, with a culture that rewards boldness, ownership, and high-caliber collaboration.
Ensure seamless client experience for enterprise health system IT teams through successful launch and adoption of clinical workflow tools.
Lead implementations from onboarding to product configuration, conduct kickoff meetings, and develop project timelines.
Track engagement metrics, demonstrate ROI, and coordinate with Support, Product, and Marketing to resolve client needs.
Doximity is a clinical AI company with the largest network of U.S. clinicians, trusted by over 85% of physicians and 300+ health systems. It values curiosity, ownership, inclusion, and making a meaningful impact in healthcare.
Own and lead complex Inpatient Flow implementations from kickoff through go-live, driving the project plan and day-to-day execution.
Manage risks, dependencies, and escalations while coordinating clinical, technical, and customer teams to ensure alignment and accountability.
Build strong customer relationships and contribute to implementation excellence by applying best practices and improving processes.
LeanTaaS creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems rely on its award-winning products, and the company has raised over $300 million from top-tier investors.
Manage customer relationships to drive utilization of GHX Managed Services and ensure retention and satisfaction.
Lead implementation of managed services solutions, coordinating with cross-functional teams for successful projects.
Monitor customer performance metrics, resolve issues, and mentor team members to improve service delivery.
GHX is a healthcare business and data automation company that helps providers, manufacturers, and distributors improve supply chain efficiency and reduce costs through cloud-based technology. Privately owned and headquartered in Colorado, GHX employs more than 1,000 people across the US, Canada, and Europe.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Own every deployment from signature to go-live, ensuring timelines, milestones, and risks are managed with nothing falling through cracks.
Design and own the end-to-end implementation process, building tooling, capacity models, and a single source of truth for site status.
Lead enablement and change management across teams, turning processes into usable documentation, training, and playbooks that stick.
Teton builds a foundational data layer for point-of-care using real-time, multimodal AI to create digital twins of patients and care environments. As a fast-growing startup, we offer a steep learning curve and a hands-on environment where ownership and constant growth are expected.
Lead end-to-end management of strategic third-party partnerships for healthcare benefits administrators and payers.
Oversee implementation processes, partner relationships, and cross-functional coordination.
Drive continuous improvement, performance monitoring, and scalable integration strategies.
The company provides innovative virtual care solutions that help individuals manage obesity and related health conditions through personalized, evidence-based care. It is a fast-paced, technology-driven organization with an inclusive culture focused on improving healthcare access and patient outcomes.
Lead payor and partner implementations from kickoff through go-live, coordinating internal and external stakeholders.
Keep project plans, trackers, and logs accurate, and take ownership of open questions and action items.
Work comfortably with leadership, presenting updates and raising risks, and quarterback resolution of revenue cycle issues.
Ophelia is a healthcare startup that provides FDA-approved medication and clinical care for opioid use disorder through a telehealth platform. The company is venture-backed with a team of physicians, scientists, and entrepreneurs, and has been operating in 16 states for almost six years with a focus on discretion and dignity.
Lead and develop a high-performing implementation team, using performance data and customer feedback to drive continuous improvement.
Oversee implementation delivery, improve playbooks, and scale processes to help customers realize value quickly.
Collaborate with Sales, Customer Success, and Product teams to enhance the end-to-end customer journey.
The company is a technology partner that helps customers achieve value through effective implementation and onboarding solutions. It operates in a remote-first environment with a collaborative, mission-driven culture that values accountability, continuous learning, and data-driven decision-making.
Lead end-to-end delivery of complex Enterprise Greenhouse implementations with multiple workstreams.
Oversee project team members across software implementation, solution design, integrations, data migration, and custom development.
Manage project scope, timelines, and delivery approach to ensure projects land on time and on budget.
Greenhouse makes hiring software designed to make hiring work for everyone. A remote-first, fast-growing company, it is recognized as a Fortune Best Place to Work and fosters a collaborative, inclusive, and transparent culture.
Manage customer onboarding to the eHealth Exchange, from initial inquiry through testing and activation.
Coordinate with federal agencies, prepare status reports, and develop technical onboarding plans.
Facilitate customer adoption of new services and ensure adherence to testing and policy requirements.
The Sequoia Project is a non-profit that supports the eHealth Exchange, a health IT network of networks enabling nationwide health information exchange. The organization is small and collaborative, focused on advancing interoperable healthcare data sharing.