Lead end-to-end customer implementations from project handoff through installation, go-live, and transition to ongoing support.
Serve as the primary point of contact and coordinate cross-functional teams including Sales, Supply Chain, and Clinical Education.
Maintain project plans, track risks, manage scope changes, and drive accountability across internal and external stakeholders.
Daniels Health is a healthcare service company providing safety systems and medical waste collection for hospitals and other healthcare settings. The company focuses on delivering quality, safety-focused waste management solutions and offers job stability, growth, and comprehensive benefits to employees.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Own every school's implementation from signed contract to go-live, coordinating with business offices and IT teams.
Configure Meadow for each school, train their team, and keep projects moving by clearing blockers and managing status.
Land launches that earn strong CSAT scores and hand schools to Customer Success set up for growth.
Meadow is a modern payments platform for higher education that simplifies the entire student financial experience. They are a highly ambitious, talented team transforming the $600 billion higher education payments industry in the United States.
Lead the implementation phase for new client set-ups and renewals, serving as the main point of contact.
Develop project scope, quality objectives, and risk management plans while reporting status to stakeholders.
Manage and mentor 1-2 Implementation Managers, analyze client challenges, and recommend solutions.
Nomi Health is a direct healthcare company founded in 2019 on a mission to make healthcare accessible and affordable. It builds the Artemis platform for employers to reduce spend and improve outcomes, with a fast-paced, collaborative, team-based culture.
Lead end-to-end project management for new market launches, contract implementations, and strategic initiatives from kickoff to go-live.
Build the project management function, including governance models, intake processes, status reporting, and playbooks.
Partner with cross-functional teams and leaders to align priorities, resolve roadblocks, and drive value-based care program operations.
Vynca provides comprehensive care to help individuals with complex needs have more quality days at home. It is a close-knit healthcare startup guided by excellence, compassion, curiosity, and integrity.
Act as the central point of contact for customers during implementation, ensuring alignment from kickoff through go-live.
Partner with Solution Consultants and technical teams to deliver solutions aligned with customer business needs.
Manage scope, timelines, risks, and communication, leading customer meetings and championing process improvements.
Luma Health builds technology to simplify healthcare messaging, scheduling, and care delivery. It is a growing startup dedicated to making care easy and building an inclusive workplace.
Own and lead delivery of Wonderful's platform and AI agents for enterprise customers.
Scope requirements, success metrics, and integration plans for POCs and onboardings.
Coordinate platform implementation, integrations, and agent refinement toward production launches.
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for complex needs across voice, chat, email, and back-office systems. The company is focused on delivering AI solutions in any language or cultural context, with a culture that values execution, customer collaboration, and technical excellence.
Lead complex enterprise SaaS deployments, ensuring milestones and deliverables meet customer expectations.
Collaborate with cross-functional teams to define program requirements, scope, and delivery timelines.
Manage risks, support change management, and deliver customer training while mentoring junior PMs.
Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer with its ecosystem of devices and cloud software. Life at Axon is fast-paced and meaningful, with a culture that values candor, care, and diverse perspectives.
Lead multiple client implementations of the Force platform from kickoff to first patient live.
Own project plans, timelines, and cross-functional coordination with internal teams.
Deliver engaging training sessions to surgeons, clinicians, and admin staff.
We provide a remote therapeutic care platform that extends clinicians' reach and engages patients from surgery scheduling to recovery. Backed by 70+ leading healthcare centers and 145 studies, we serve 700,000 patients and prioritize team well-being with a remote-friendly, flexible culture.
Serve as a hands-on ChurnZero administrator and support CX Operations initiatives.
Build and maintain scalable workflows, playbooks, and automation to support customer experience functions.
Partner with internal stakeholders to translate business requirements into system workflows and provide progress updates.
An AI-enabled performance and software platform providing customer success and experience solutions. The culture is remote and project-focused, with an emphasis on independent execution and cross-functional collaboration.
Develop and maintain integrated project plans for priority Medication Contracting initiatives, tracking milestones, owners, and risks.
Drive portfolio management improvements and CRM enhancements to streamline workflows and reporting.
Lead coordination across cross-functional teams, weekly stand-ups, and executive governance materials.
Evio is a pharmacy solutions company founded by health plans to transform specialty and high-cost medication management. With six health plan owners serving over 20 million members, Evio fosters a values-driven culture focused on people, collaboration, and innovation.
Lead customer implementations end-to-end from kickoff through activation, coordinating internal and customer resources against one plan.
Serve as the primary customer point of contact, tracking milestones, dependencies, risks, and ensuring on-time go-live.
Build repeatable implementation processes and support the automation-first operating model as it scales.
Constructor is an AI-powered ecommerce search and discovery platform built with in-house transformers and LLMs. Since 2019, its large engineering team powers 1B+ daily queries for major retailers and values empathy, openness, and continuous improvement.
Lead NPI & GTM readiness for operations, refining processes for strategic product launches.
Influence cross-functional teams to align plans and manage risks to ensure successful launches.
Define and manage KPIs for operations success and drive process improvements.
ServiceNow is the AI platform for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.
Manage client implementations, timelines, deliverables, and data integration from onboarding through go-live.
Serve as main client contact for status, action items, issue resolution, and expectation setting.
Track projects in PM tools and deliver weekly/monthly updates to operations stakeholders.
EnableComp helps 1,000+ hospitals recover $3B annually from complex claims using its Complex Revenue Intelligence platform. A Black Book #1 RCM provider and Top Workplaces honoree, it empowers employees in a collaborative, values-driven culture.
Lead a high-performing team to deliver seamless product launches and operational changes across a provider network.
Collaborate with Product, Engineering, Clinical, and Business teams to turn clinical priorities into scalable implementation strategies.
Drive process optimization, change management, and adoption metrics for reliable feature introductions.
This digital health company focuses on improving access to high-quality mental healthcare through technology-enabled solutions. It is a growing organization with a collaborative culture that values innovation, clinical integration, and operational excellence.
Own large, multi-site retail deployments end to end, from planning through launch and handoff.
Serve as primary point of contact for retailer stakeholders and manage install, hardware, and logistics vendors.
Build Looma's project management practice with playbooks, documentation, and training.
Looma is an in-store digital media platform that helps retailers modernize stores and brands connect with customers at the point of decision. The company is growing quickly and values craftsmanship, dependability, and diversity.
Own customer outcomes at senior living communities, driving falls reduction, response times, care assessments, and adoption.
Lead community kickoffs, training, and change management to ensure care teams integrate Teton into daily routines.
Build trusted relationships with executive directors, directors of nursing, and care staff, using data insights to demonstrate impact.
Teton.ai is building the foundational data layer for the point of care using real-time, multimodal AI to generate a digital twin of the patient and care environment. We are a growing team of extremely hard-working and talented people in a hands-on, learning-focused environment that values ownership and entrepreneurship.
Own deployments end-to-end, coordinating across teams to drive initiatives to steady state.
Work with correctional staff to build trust and make system changes land.
Create playbooks and local champions to make future deployments faster.
Recidiviz builds technology to reduce incarceration and improve outcomes for people in the criminal justice system, in partnership with state corrections departments. It is a small, fast-moving mission-driven team supported by leading philanthropists.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.