Own customer implementations end to end, from discovery and solution design to deployment, acting as the single point of contact for communication, expectations, and escalations.
Lead technical conversations with customer stakeholders and educate teams on platform features and use cases, while identifying upsell opportunities alongside Sales.
Measure impact through time to value, customer satisfaction, and product utilization, and bring customer feedback to Product and Engineering.
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, leveraging industry knowledge and best practices.
Provide hands-on support to internal teams, external partners, and customers during implementation of Talkdesk products.
Drive post-implementation success and customer adoption by providing strategic guidance and actionable recommendations.
Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.
Partner with Account Executives to develop sales strategies and build prospect confidence in Impact.com's platform.
Lead consultative discovery, customized demos, solution scoping, and technical RFP responses.
Create reusable sales assets and bring customer/industry requirements back to product teams.
Impact.com is the world's leading commerce partnership marketing platform, helping brands manage affiliate, creator, and customer referral partnerships. Trusted by over 5,000 global brands, it offers a flexible, well-being-focused culture with Responsible PTO and generous parental leave.
Designs and develops integrations between ServiceNow and third-party platforms using multiple languages and frameworks.
Acts as technical expert and advisor to drive consumption, adoption, and customer satisfaction.
Implements AI offerings like Virtual Agent, NLU, AI Search, and GenAI for customer outcomes.
ServiceNow provides an AI platform that helps 85% of the Fortune 500 automate workflows and drive business reinvention. The culture is AI-native and people-focused, with flexibility, trust, and equal opportunity emphasized.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Lead end-to-end implementation and integration for fraud and compliance products.
Translate client technical requirements into scalable solutions, owning API and SDK documentation.
Manage implementation projects, track timelines, mitigate risks, and drive deliverables.
Sardine is an agentic risk platform that helps organizations stop fraud, prevent AI-driven attacks, and automate AML operations. A remote-first company, Sardine values performance over hours worked and hires self-motivated individuals with high growth orientation.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Lead and mentor Implementation Specialists and Senior Consultants delivering complex technical onboarding and integrations.
Own escalations, resolve technical blockers, and drive root-cause fixes with Support, Product, and R&D.
Run delivery, forecast capacity, and build playbooks and AI-enabled automation to scale customer outcomes.
ChartHop is an AI-powered people platform helping organizations plan, operate, and make confident decisions about their workforce. It serves mid-market and enterprise B2B SaaS customers and is focused on scaling delivery through AI-enabled automation and metric-driven processes.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Manage enterprise implementations from kickoff through their lifecycle.
Train customers to configure TrustArc and adopt AI-powered Arc Intelligence features.
Act as trusted advisor, drive adoption, flag renewal risks, and connect integrations.
TrustArc is the leader in data privacy, automating end-to-end privacy management for global organizations. The company has a global team across the Americas, Europe, and Asia, and fosters a culture focused on work-life balance, flexibility, and continuous learning.
Work closely with Product, UX, Support, Marketing, and Sales to build in-product guides and messaging that support the full customer lifecycle.
Write clean JavaScript, HTML, and CSS to create custom Pendo guide layouts, interactive UI elements, and dynamic targeting logic.
Manage messaging projects end-to-end, including requirements gathering, reporting on guide success, and making data-driven recommendations.
Constant Contact provides tools and services that help small businesses, entrepreneurs, nonprofits, and individuals grow online. The company fosters a culture of diversity, inclusion, and professional development, with a focus on enabling customer success.
Design end-to-end technical solutions integrating Ada's AI Agent with client systems like CRMs and contact centres.
Lead technical deep dives with client business and engineering teams, turning business goals into clear technical requirements.
Drive complex pre-sales deals from scoping to production, serving as the trusted technical advisor to clients and Customer Success.
Ada is an AI customer service platform that helps enterprise brands automate and personalize customer interactions at scale. Established in 2016 with over $250M in funding, Ada has powered 5.5 billion+ interactions and values personal growth and continuous improvement.
Configure and integrate AutoFi products for dealer partner launches, translating requirements into launch-ready technical solutions.
Manage 13-20 concurrent implementations, collaborating with onboarding specialists, stakeholders, and vendors to meet deadlines.
Troubleshoot configuration and integration issues using APIs, JSON, XML, HTML, CSS, and testing tools while maintaining quality standards.
AutoFi provides digital commerce technology for automotive sales and finance, processing $4B in funded loans annually. The diverse team spans the U.S. and Canada, backed by major investors and driven by an empathetic, gritty, curious, and humble culture.
Lead and project manage integration workstreams for customer implementations.
Build and deploy reusable, well-documented integrations while partnering with Platform Engineering.
Engage directly with customers and vendors to scope, build, and troubleshoot integrations.
Ridgeline is the first front-to-back system of record for investment managers, powered by a single real-time data set and embedded AI. Founded by Dave Duffield and recognized as a Best Workplace for Innovators, the company is headquartered in Lake Tahoe with offices across the US.
Lead delivery of automation projects for customers, coordinating priorities, timelines, budgets, and day-to-day activities.
Engage with customers to understand business needs and translate them to the solutions delivery team.
Master the OneReach.ai platform, develop pre-sales demos, and maintain project documentation.
OneReach.ai develops Generative Studio X, an agentic orchestration platform for enterprises to coordinate and govern AI agents. Founded by Robb Wilson, the company operates in a flat, collaborative global environment.
Lead technical implementation of Intuitive's digital solutions across hospital systems, acting as a trusted advisor for regional IDNs and hospitals.
Drive digital activation excellence by engaging with technical review boards, delivering clear technical presentations, and ensuring smooth go-live.
Support post-go-live adoption and relay field learnings to leadership to influence the product roadmap.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, creating technologies like the da Vinci surgical system. They are a team of engineers, clinicians, and innovators united to make surgery smarter, safer, and more human, with a challenging but deeply meaningful work culture.
Own the end-to-end implementation lifecycle for new clients, from configuration and training through go-live.
Deliver Guided and Premium implementation services across ClearGov's Budgeting Suite, including paid training and workshops.
Drive adoption, manage client expectations, and collaborate cross-functionally to ensure long-term partnership value.
ClearGov builds a modern financial operating platform for US local governments and school districts, helping them plan, budget, report, and communicate finances. Trusted by more than 2,000 public sector organizations, ClearGov offers a collaborative, high-performing, and remote-friendly culture.
Serve as a hands-on technical resource for complex customer programs, turning requirements into production-ready solutions.
Build and troubleshoot integrations using REST APIs, HTTP, JSON, webhooks, and authentication.
Optimize AI-powered customer experiences and virtual-agent workflows by testing prompts and analyzing logs.
Remote-first technology company focused on AI-powered customer experiences, contact center technology, and enterprise deployments. Its culture is collaborative and inclusive, emphasizing innovation, creative problem solving, and customer relationships.
Lead technical discovery and solution design for prospective customers.
Partner with Account Executives to evaluate technical fit and design integration architectures.
Deliver technical presentations, support RFPs, and build custom demos and prototypes.
Constructor.io powers product search and discovery for the world's largest retailers, serving billions of requests weekly. The company is doubling year over year and values empathy, openness, curiosity, and continuous improvement.
Define and govern architecture, integration, and cloud delivery standards across Applied's software ecosystem, including technical strategy with partners such as Google Cloud Platform.
Act as the executive technical authority on large enterprise implementations, advising client CIOs, CTOs, and business leaders on digital transformations.
Lead cross-functional programs across Professional Services, Product, Engineering, and Customer Success, turning field lessons into repeatable blueprints and product enhancements.
Applied Systems builds cloud software and AI-powered solutions that reinvent insurance technology for agencies and brokers worldwide. With over 40 years of history, the company maintains a people-first culture built on trust, inclusion, and growth.
Partner with Account Executives as a technical trusted advisor throughout the sales cycle.
Understand enterprise customer requirements to plan and deliver successful demos and trials.
Guide prospects through setup, field technical and security questions, and lead proofs of concept.
Spellbook is an AI copilot for transactional lawyers, working inside Microsoft Word to help legal teams draft, review, and negotiate contracts faster. More than 4,000 law firms and in-house teams use Spellbook; the company has raised $80M in funding from leading investors.