Partnering with users to troubleshoot, identify bugs, and provide workarounds.
Providing Engineers with details on bugs identified for the resolution of complex issues.
Writing and developing internal resources (knowledge base articles, applications)
ShipHero provides warehouse management software (WMS) to help customers efficiently manage eCommerce logistics. They aim to empower brands, retailers, and 3PLs with their technology.
Investigate and resolve incoming customer issues using internal diagnostics, system data, logs, and support tooling.
Analyze issues related to robot operation, scan quality, data accuracy, CV pipeline outputs, and system performance.
Build scripts, automations, or lightweight tools to accelerate investigation workflows, automate recurring analysis tasks, and reduce manual effort across the support function.
Simbe Robotics is a leading retail robotics company providing in-store intelligence solutions that help retailers optimize operations, improve shelf execution, and deliver valuable data insights. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers.
Monitor the health and performance of Polygon Labs’ infrastructure, including blockchain networks, bridges, RPC services, staking systems, and user-facing products
Track third-party dependencies and identify degradation that may impact the broader ecosystem
Validate and triage alerts by distinguishing signal from noise, assessing severity, and determining impact
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily.
Build, deploy, and maintain bots on a modern RPA platform with end-to-end ownership.
Develop reusable components and structured workflows designed to scale across processes.
Design bots with fault tolerance in mind, ensuring failures are visible, traceable, and easily debuggable.
Jobgether is a company posting this job on behalf of a partner company. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.