You'll be providing support for internal teams, unblocking users, and keeping the Lawhive platform running smoothly. This role sits at the intersection of engineering, legal ops, customer support, and product. The job involves ensuring the Lawhive team has eyes on issues before they snowball and helping users – both lawyers and clients – in real time.
Job listings
In this fellowship, you'll participate in a comprehensive virtual training program with our partner, Ontologize , to level up your technical skills on Foundry and AIP. You'll learn how to deploy Palantir's cutting-edge software to solve tough problems in enterprise settings and have the opportunity to engage directly with Palantir engineers and leadership. Participants are expected to be available for virtual instruction 2 weeknights and 1 weekend day per week.
4w PTO
As a Support Engineer, you’ll play a key role in helping our clients succeed, handling technical tasks, troubleshooting issues, and managing incidents. You will be the go-to person for diagnosing problems, making configuration changes, pulling data reports, and ensuring clear communication that builds trust with our partners, working regularly with logs, running scripts, and diving deep into technical troubleshooting.
The Professional Services Analyst blends an eye for detail and technical skills to implement beautiful visualizations and leading-edge technology for customers in the interior décor space. They will review and analyze images and data feeds for quality and consistency. They will work closely with Technical Leads and Project Managers to implement exceptional visualizer experiences using in-house tools and code.