Remote Operations management Jobs • Excel

The Commercial Operations Manager drives growth, operational clarity, and efficiency across revenue-generating teams through the client lifecycle. Responsibilities include providing leadership to the Commercial Operations team, improving the efficiency of Sales and Marketing teams, and owning the forecast, sales modeling, and overall health of the pipeline.

Responsible for the management of a variety of projects for corporate and/or strategic business unit (SBU). Provides support through the planning and execution of these projects, including establishing deadlines, assigning resources/responsibilities, and monitoring progress. Prepares reports for upper management regarding project status and ensures project documents are complete and current.

You'll play a crucial role in the smooth setup and management of our volunteer and non-profit programs. You'll support data operations, communications, and reporting processes that directly impact client success and program performance. This is an excellent opportunity for an operations expert who enjoys working with datasets and drives operational excellence in a mission-driven environment.

As the primary contact for pilot members and MEC/LEC and ALPA National staff, you will obtain meeting space and hotel accommodations. Assist in all aspects of booking lodging rooms for pilots and staff and planning Association meetings, events, luncheons, conventions, and other travel arrangements, as assigned. Travel is required.

This role involves building, leading, and scaling the global renewals function, driving retention, minimizing churn, uncovering growth opportunities, and optimizing recurring revenue. The Sr. Manager of Renewals will work cross-functionally with Customer Success, Finance, and Operations to define and execute scalable renewal strategies. The role demands a data-driven, customer-focused leader with deep knowledge of SaaS.

The Senior Director of Contact Center & Patient Experience is responsible for the strategic direction, operational leadership, and overall performance of the contact center within a healthcare revenue cycle environment. This role ensures exceptional patient experience while aligning operations with enterprise-level RCM goals such as cash acceleration, call resolution, and brand loyalty. The Senior Director is accountable for operational efficiency, service excellence, technology adoption, and continuous improvement.

This position is needed to support the order management and billing function. In this role, you’ll work closely with Deal Operations, Revenue Accounting, and Sales to see orders through to invoicing. You’ll support a team out of India, and partner with global team members in India, Ireland, and the United States.