As a Senior Strategic Program Manager on Mercuryβs Customer Experience (CX) team, youβll lead some of our most complex and high-impact programs bringing structure, alignment, and strategic momentum to the work that shapes how Mercury serves its customers. You'll architect progress, be a thought partner and an execution engine for CX leadership, shaping priorities, unblocking progress, and driving cross-functional results.
As a Creative Operations Manager, you will build and scale the systems that power our in-house creative and marketing teams. This role will establish the infrastructure that enables speed, clarity, and quality by owning everything from workflow design to capacity planning.