This role sits at the intersection of strategy and execution, working closely with all departments to optimize processes, improve efficiency, and support growth objectives. The ideal candidate brings experience in crypto, fintech, or high-growth startups and thrives in a fast paced, tech environment. Support the day-to-day intake, triage, and resolution of a wide variety of operations requests. Contribute to the development and upkeep of internal documentation .
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Help manage the behind-the-scenes execution that keeps their digital services business running smoothly. Youβll work across sales, project delivery, and executive leadershipβhelping bridge strategy and action as they scale web development services for U.S.-based clients. The person will manage post-sale operations and ensure seamless client onboarding, they will track project timelines and coordinate deliverables across global teams.
Support sales, streamline onboarding, and drive client success by working closely with the CEO to keep the pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one. Assist in preparing quotes, proposals, and contracts for web development projects and propose workflow improvements that enhance client experience and operational efficiency.
This is a unique opportunity to get in early at a fast-growing, venture-backed startup and work closely with our CEO and founding team. We're looking for someone with 1β2 years of experience in an operations role at an early-stage B2B SaaS company whoβs eager to roll up their sleeves and make an immediate impact. If you're excited about creating structure from scratch, supporting key revenue workflows, and building scalable systems that keep the business humming, this role is for you.