Work closely with sales leadership to design, implement, and optimize key processes that enhance the effectiveness of Samsara’s global sales organization. You will play a strategic role in supporting Samsara’s growth beyond $1BN in revenue by aligning people, processes, and technology to improve the pre-sales customer journey. This role will have a tangible impact on how our sales team operates, scales, and supports our customers across diverse industries.

This position will involve Interaction on the licensing cases via email and phone, adopting operational efficiency, and driving continual process improvement. The Sales Support Sr. Analyst will process all types of One Identity product license code and license file requests including new orders, upgrade requests, license key regeneration, host/subscriber changes, ownership transfers, and merge requests. They will support internal and external customers with their non-technical needs as it relates to licensing.

Define, design and execute a comprehensive learning and development program to educate and train our sales team on Cority Software. The Sales Learning and Development Specialist will create a curriculum to ensure the sales team has the product knowledge and skills necessary to fulfill their respective roles and leverage the full potential of Cority software. It is envisioned that they will develop and expand the function to support a formal Cority Sales Certification program.