Join the team as Twilio’s next Manager, Sales Operations; this individual will be responsible for guiding and scaling our Sales Operations motion and play a pivotal role in scaling and optimizing revenue-driving processes. This position is for someone who can leverage analytics to enhance efficiency and transparency, and identify process improvements across the GTM organization and help establish ‘best in class’ practices to run our business at scale.

We are seeking a highly motivated and detail-oriented Sales Operations Manager to join our Revenue Operations team. In this pivotal role, you will be responsible for supporting our Sales and Account Management teams by designing, implementing, and managing best-in-class operational processes. Your focus will be on driving effectiveness, productivity, and scalable growth strategies across the post-sales organization.

As a Senior Sales Operations Partner, you are the “COO of Sales” for a segment of our business, and the trusted partner with a Sales VP and group of Directors to help identify and execute improvements to strategy, processes, and training. The company needs someone that can think strategically and execute programmatically. You’re able to build relationships within the Sales organization, identify gaps and opportunities, and deliver the resources, tools, and assets the team needs to sell successfully.