Assist customers by answering questions, resolving issues, and providing education on services via phone and email.
Answer between 40-60 inbound phone calls daily, multitasking across multiple platforms and using 10-15 different systems simultaneously.
Adhere to confidentiality guidelines, conduct thorough research on inquiries, and achieve established customer service standards and goals.
WEX is a global commerce platform that helps businesses solve operational complexities in areas like employee benefits, fleet management, and payments. With over 6,500 employees, it serves large and small companies in more than 200 countries, fostering a culture of continuous innovation and client service.
Proactively source and initiate exploratory conversations about the FieldPrinter product through cold calls and other channels.
Book discovery meetings that convert into qualified opportunities for Account Executives, qualifying prospects and gathering sales intelligence.
Achieve monthly and quarterly goals by maintaining strong outreach activity across calls, emails, chat, and social media while using automation tools to enhance productivity.
Dusty Robotics is an autonomous robotics company that builds robots for the construction industry, notably the FieldPrinter for automating layout. The 60+ person venture-backed team operates with a culture focused on clear communication, creative problem-solving, and humility in a fast-paced startup environment.
Managing the overall care management of patient panel by leveraging experience, expertise, and knowledge in both the nursing field and value-based care operations.
Establishing trusting and empathetic relationships with patients and families to provide clinical and emotional support and foster collaboration throughout their care journey.
Serving as an advocate and community liaison for patients to ensure proper and timely resources and support while navigating the health care system and maintaining compliance with the primary care team’s/nephrologist’s treatment plan.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. They are committed to improving patient outcomes and improving quality of life.