Provide operational oversight of outsourced Customer Service operations.
Oversee internal Customer Service operations.
Manage all executive-level escalations across the Servicing organization.
GoodLeap is a technology company that delivers financing and software for sustainable solutions. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology. Thousands of professionals rely on GoodLeap’s AI-powered applications and developer tools to drive more transparent customer communication and streamlined payment and operations.
Accountable for leading efforts with divisional leadership to develop and communicate annual operating budgets and monthly forecasts ensuring alignment with enterprise and divisional strategic goals and objectives.
Identifies underlying business drivers, capacity levels, and operating constraints to maximize throughput at minimum financial cost, while focusing on customers’ and key stakeholders’ needs.
Advises divisional senior management on financial matters, assessing and explaining long and short-term implications of proposed/implemented initiatives for the organization.
Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is committed to better health and better health care in our communities and beyond. As a fully taxed, not-for-profit company headquartered in Durham, NC, they serve more than 4.3 million members and employ more than 5,000 people across the country.
Own the P&L and the mission to achieve profitability within year 1.
Drive product-led growth by optimizing the user journey.
Develop and execute strategic vision in collaboration with the board.
Jobgether's partner company is looking for a Chief Executive Officer to lead a company poised for growth, aiming to transform it into a profit-generating powerhouse within the first year. They are scaling and refining the organization, strategizing across multiple business verticals.
Collect and organize data from various sources, analyze it, and develop data-driven recommendations for leadership.
Conduct research and provide analysis to support changes or improvements in business practices.
Recommend process improvements and operational efficiencies within the department and across divisions.
ATPCO is the world's primary source for air fare content, holding over 200 million fares across 160 countries. They provide technology and data solutions to help millions of travelers reach their destinations efficiently. ATPCO believes in flexibility, trust, and a culture where employee wellbeing comes first.
Lead discovery sessions with clients and stakeholders.
Define scalable ingestion and normalization pipelines.
Develop technical specifications, data flow diagrams, and integration roadmaps.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. The final decision and next steps (interviews, assessments) are managed by their internal team.
Provide enterprise level technical and functional support for Ivanti Enterprise Service Manager products to global customers, partners and internal staff through troubleshooting and diagnosis
Participate in the continuous improvement of Ivanti products, solutions and platforms
Maintain team goals and objectives, ensure customer communication is timely, maintained and appropriate
Ivanti is a global leader in IT systems and security management, service management, asset management, and mobility management solutions. They help organizations reduce risks and costs associated with managing their IT environment and value every voice, fostering an inclusive environment.
Lead the development and execution of Poppy & Peonies’ affiliate marketing strategy.
Identify, recruit, and onboard high-performing creators, affiliates and UGC partners.
Build and manage long-term relationships with creators, influencers, and affiliate partners.
Poppy & Peonies is a brand that believes style and function should always go hand-in-hand, creating practical pieces that make life a little easier. They started in 2015 and have since appeared on Dragons’ Den, expanding into new product categories and collaborating with exciting influencers and brands.
Regularly produce human-sourced created, original small-scale artwork and visual assets for tabletop and digital game development; and original marketing content.
No incorporation, tracing, of derivation prior art; and no AI-generated or remixed content. All deliverable works must be original and human-created.
Individuals must produce their own human-created original works that are polished and meet detailed specifications.
20four7VA provides offshore independent contractors to clients worldwide. They focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
Review all assigned OASIS assessments for accuracy, completeness, and consistency.
Validate diagnosis coding and sequencing per CMS guidelines.
Identify and correct errors impacting reimbursement, quality measures, or compliance.
They are responsible for coding, reviewing, validating, and correcting OASIS assessments to ensure clinical accuracy, regulatory compliance, and optimal reimbursement. This is an adaptive, remote-friendly role designed to scale with agency census and workflow needs.
Direct efforts to help the organization anticipate, prepare for, respond to, and recover from disruptions.
Lead delivery of a multi-year, enterprise-wide resilience strategy.
Manage global risk and intelligence, ensure clear communication and manage a team of professionals.
CommonSpirit Health is building a healthier future for all through its integrated health services. They are one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations.
Build and maintain integrations across the revenue technology ecosystem.
Translate business processes into scalable system configurations and automations.
Strengthen data integrity through validation logic and system controls.
Workleap is a tech company based in Montreal with a mission to make work simpler. Since 2006, they have been building innovative products that help HR and IT teams meet their biggest challenges. They have over 20,000 companies using their products worldwide.
Lead governance frameworks for Microsoft 365 content management platforms.
Support the end-to-end user experience for the Microsoft 365 records platforms.
Serve as a trusted advisor to leaders and business stakeholders on collaboration and records management capabilities.
PJM Interconnection works collaboratively to maintain the reliability of North America’s largest centrally dispatched electric grid and to operate one of the world’s largest competitive wholesale electricity markets. They seek talented candidates who thrive in a diverse, challenging and creative environment.
Own the strategy, planning and execution of the blog and resource centre.
Lead advanced SEO, AEO and GEO initiatives to maximise visibility across traditional search and AI/LLM ecosystems.
Track and analyse content and channel performance across awareness and mid-funnel KPIs, using data to optimise outcomes.
They develop future technologies to relentlessly make supply chains better. They are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency and are committed to inclusion in the workplace.
Ensure high-quality, error-free publications for customers.
Identify and correct spelling, grammar, and punctuation errors.
Identify unclear content for resolution.
Uhlig LLC is a fast-growing, advanced-technology publishing company specializing in content-rich documents and periodicals that are delivered in web, print and electronic forms. They provide products and services to customers throughout North America and are a national leader in the field of cross-media, variable-content publishing.
Own backend features end-to-end, including discovery, design, implementation, rollout, and long-term reliability/operations.
Design and evolve distributed systems (services, pipelines, data stores) with strong performance, scalability, and resiliency.
Build and maintain APIs (REST/GraphQL, where relevant) and data access patterns supporting analytics and search use cases.
Traackr is a global SaaS technology company providing a data-driven influencer marketing platform. They enable marketers to optimize investments, streamline campaigns, and scale programs. They are a remote-first company with offices in San Francisco, New York, Boston, Paris, and London.
Own and deliver key product features from design through deployment.
Mentor and support engineers, offering guidance and helping to reinforce high engineering standards across the team.
Ship high-performing and resilient APIs that adhere to industry standards and are delightful to use.
tvScientific is the first and only CTV advertising platform purpose-built for performance marketers. They leverage massive data and cutting-edge science to automate and optimize TV advertising to drive business outcomes.
Manages compliance with applicable rules, regulations and statutory requirements.
Serves as the designated Compliance Officer and compliance subject matter expert.
Independently runs the Compliance department and makes data-driven recommendations.
Grow Financial Federal Credit Union is dedicated to serving people, not profit. They have 600 team members and promote a diverse, collaborative culture where you can grow personally and professionally.
Have integrated experience across various disciplines.
Manage your team to deliver a wide range of deliverables.
Handle multiple projects simultaneously in a fast-paced environment.
Brandtech+ (formerly known as OLIVER+) specializes in film, CGI, automation, AI, motion design, and digital/print content. As part of The Brandtech Group, it leverages AI to revolutionize creation and delivery, enhancing efficiency and driving insightful decision-making.
Build positive & collaborative relationships with product, engineering, and research teams.
Design experiences that are simple, elegant, and address real problems.
Actively mentor designers in the team.
They are a company using an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide support to the firm’s sponsorship programs.
Serve as a liaison for event support.
Assist in compiling presentations, key metrics, and reports to leadership.
Epiq is a leading global provider of integrated technology and services for the legal profession. They have over 8000 associates worldwide and operate in 19 countries and over 80 global locations, striving for a cohesive, collaborative environment that focuses on group achievement.