Serve as liaison between business stakeholders, technical teams, and project leadership to ensure alignment.
Analyze current processes, gather requirements, and document functional specifications for technical solutions.
Support project management, testing, and continuous improvement to deliver quality outcomes.
Peraton is a next-generation national security company that drives missions of consequence globally, serving as a leading mission capability integrator and transformative IT provider. With a focus on protecting the nation and allies, the company employs a large workforce supporting government agencies and U.S. armed forces branches across all domains.
Partner with project leadership to evaluate initiatives, develop user stories, and produce detailed artifacts including process diagrams and functional specifications.
Analyze end-to-end travel workflows to identify process gaps and opportunities for automation across customer-facing and internal operations.
Maintain high-quality documentation and partner with Product Owners, Engineering, and QA to translate strategic goals into executable requirements.
World Travel Holdings is the nation’s largest cruise agency and an award-winning leisure travel company with nearly 40 travel brands. With a top-rated franchise and a strong commitment to employee engagement and remote work, the company offers a people-focused culture.
Partner with stakeholders across HR, IT, Facilities, Legal, and other functions to gather and document business requirements.
Facilitate workshops and interviews to understand pain points and translate business needs into user stories.
Support UAT planning and execution, ensuring requirements are met and tested.
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand, delivering cutting-edge hardware and network services to over 100 million people. As a subsidiary of Sony Group Corporation, SIE is a dynamic technology company with a culture of innovation and excellence.
Serve as the bridge between business needs and technical execution, supporting projects from concept through implementation.
Help drive integration projects involving customers, vendors, overseas agents, and business partners.
Support the migration away from legacy systems and help modernize core infrastructure.
This client is a highly respected international freight forwarding, customs brokerage, and supply chain management company that has been helping businesses navigate global trade since 1915. They are a stable, profitable company with more than 110 years of success and a collaborative, entrepreneurial culture where initiative and ownership are valued.
Lead end-to-end requirements for complex cross-functional initiatives across the SDLC, partnering with business, product, engineering, and QA stakeholders to deliver measurable value.
Facilitate stakeholder workshops to analyze current processes, identify gaps, and design improved future-state workflows, creating clear deliverables like user stories and process flows.
Drive implementation readiness, documentation, and adoption while mentoring others and elevating best practices to support Upstream's mission and values.
Upstream Rehabilitation is the largest dedicated provider of outpatient physical and occupational therapy services in the country, focused on inspiring and empowering lives through purpose-driven care. With over 1,200 clinics and 8,000 employees across 26 brand partners, they lead the industry with data, technology, and innovation while fostering an inclusive work environment.
Assist in capturing and documenting business processes using business analysis tools.
Analyze information gathered in discovery meetings to ensure accuracy and alignment.
Provide training and documentation to end-users to ensure understanding and adoption of business processes.
Hyland delivers enterprise intelligence to organizations with solutions that unlock insights and drive automation. The company has nearly 4,000 employees and a culture that supports career development, wellbeing, and innovation.
Act as primary bridge between VA business stakeholders and ServiceNow delivery teams, eliciting and translating complex process requirements into platform solutions and managing the product backlog.
Lead process discovery, gap analysis, and requirements workshops, producing user stories, acceptance criteria, and functional specifications for Agile sprint execution.
Validate delivered solutions against defined criteria, facilitate UAT, and identify process optimization and automation opportunities within the VA ESM ServiceNow environment.
Kentro, an IT consulting firm, delivers innovative technology solutions to federal clients including the VA. The company holds ISO certifications and CMMI ratings, has been recognized for growth and culture, and employs a diverse team of experts committed to professional development and community impact.
Draft project charters, build and maintain detailed project plans, manage milestones and dependencies, and drive teams through to completion.
Analyze existing processes for bottlenecks and inefficiencies, then design and implement solutions that reduce cycle times and sharpen operational performance across the organization.
Develop and maintain SOPs, process flowcharts, and diagrams — partnering with functional SMEs to ensure documentation stays accurate, current, and usable in practice.
Personify Health created a personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together. Their team is on a mission to empower people to lead healthier lives with data-driven solutions that reduce costs while actually improving health outcomes.
Collect and analyze quantitative data on operational health for the Practice Success business unit.
Maintain project plans, tools, and documentation for mission-critical projects.
Map business processes and identify workflow improvement opportunities.
Aledade empowers independent primary care practices through value-based care. Founded in 2014, it is the largest network of independent primary care in the US with a remote-first, collaborative culture focused on public health.
Capture data, technical integration requirements and develop data flow diagrams, data dictionaries, and entity relationship diagrams.
Facilitate interviews and process workshops to gather requirements from key stakeholders and identify improvement opportunities.
Design, build and maintain enterprise business data architecture in collaboration with business systems teams.
PointClickCare is a health tech company that helps healthcare providers deliver exceptional care through a platform leveraging the largest long-term and post-acute care dataset. With over 30,000 provider organizations and 400+ integrated partners, the company is founder-led and privately held, recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures.