Mastering the Inbox: Expertly handling a high volume of support requests via email and chat.
Leading High-Stakes Trainings: Going beyond standard webinars to host dedicated, client-specific training sessions for our most valued Key Accounts, tailoring the content to their unique goals.
Owning Key Account Communication: Serving as a primary support contact for Key Account HQs, ensuring their technical needs are met and their feedback is integrated into our workflow.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Provide email and chat support (no phone calls!) to users
Answer common "how-to" and FAQ-type questions
Guide users through troubleshooting steps with patience and clarity
Sutherland Bulgaria brings great people together to do exceptional things. They are looking for motivated Customer Service Professionals to join their team supporting Spotify. The company has over 422 million monthly active users across 180+ countries and is a global leader in digital music streaming.
Ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity.
Monitor, respond and engage with customers on different channels that require service support.
Contribute to a service orientated culture aimed at building repeat business and customer loyalty.
Lastminute.com is the European Travel-Tech leader in Dynamic Holiday Packages. With technology, they turn spontaneous thoughts into meaningful experiences, helping people travel the world. They have a warm and positive work environment where a multicultural team works in great harmony.
Improve the online search engine experience by understanding people's intentions.
Provide subjective and objective ratings based on project rules and conventions.
Set your own schedule to accomplish weekly goals, with support during business hours.
Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. They deliver multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources.
Curate highly personalized concierge experiences for our valued clients and guests
Design and book bespoke excursions, transfers, and exclusive experiences
Anticipate guest preferences and identify refined upsell opportunities
Accor is an artisan of travel that continues to elevate the art of luxury across trains, hotels, and sailing yachts. The award-winning Centre is recognized for strong community contributions and a dedication to creating exceptional, memorable luxury experiences for every colleague and guest.
Ensure smooth daily operation via telephone and email support.
Support drivers and passengers, resolving their questions and concerns.
Focus on customer satisfaction and timely issue resolution.
Via is using technology to transform transportation around the world, aiming to change daily commutes and reduce environmental impact. Founded in 2012, Via builds solutions to digitize, automate, and enable data-driven decision making for entire transportation networks.
Provide first-contact, world-class customer support via phone, chat, and email to resolve complex issues with empathy.
Maintain operational excellence by meeting performance targets in resolution, quality, and handling while adhering strictly to security and compliance.
Proactively contribute to team improvement, embrace continuous learning, and effectively use AI tools to enhance problem-solving and efficiency.
Wise is a global technology company building the best way to move and manage the world's money to make international financial transactions easier and more cost-effective. It is an international team fostering a diverse, equitable, and inclusive work environment where employees contribute to a mission of building money without borders.
Career development opportunities in a big international company
Sutherland is seeking an attentive and goal-oriented person to join as Consultant – Collections. They are a group of driven and hard-working individuals.
Assist customers who need help when their move does not go as planned.
Handle incoming customer calls and initiate outbound calls to provide support.
Follow established methods and procedures while meeting quality-related metrics and goals.
U-Haul has been serving do-it-yourself movers and their households since 1945. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
Join a global network of linguists, language enthusiasts, and culturally aware contributors to shape safer, smarter AI.
Be first in line for flexible, remote projects in annotation, evaluation, and prompt creation.
Receive clear details on tasks, timelines, and compensation, so you can decide what works best for you.
Welo Data, part of Welocalize, is a global AI data company with 500,000+ contributors delivering high-quality, ethical data to train the world’s most advanced AI systems. We’re building smarter, more human AI with a diverse community in 100+ countries.
Consult with clients to understand travel preferences and coordinate customized luxury vacations, resorts, and cruise packages.
Manage the end-to-end reservation and confirmation process while maintaining precise client records and documentation.
Provide professional communication and proactive follow-up support before and after travel to ensure exceptional client experiences.
Destination Planners specializes in creating high-end travel experiences and custom vacation packages for luxury clients. The company has a collaborative, service-driven team culture and provides structured training, booking systems, and supplier partnerships to support its consultants.
Accurately perform rating and annotation tasks as per project guidelines
Maintain high levels of accuracy and attention to detail in all work
Meet project deadlines and contribute to team objectives
Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources.
Analyse customer behaviour and keep a personalised relationship with VIP clients.
WeDoSupport, founded in 2023 in Cyprus, specializes in customer support, AML and fraud prevention, KYC, and risk management. They have a diverse international team of 120+ members and offer opportunities for growth, stability, rewards, relocation assistance, and a strong sense of community.
Help prospective clients navigate life, critical illness, and health & dental insurance options using PolicyMe’s digital platform and your product knowledge.
Speak with customers in both French & English to answer questions and guide them through the buying process.
Recommend the right coverage based on customer needs, using a clear and honest consultative approach.
PolicyMe is modernizing insurance, making it simpler and more accessible. As a remote-first, Toronto-based startup, they're committed to building the future of insurance in Canada and beyond with a fast-paced, collaborative environment.
Reviewing, annotating, and testing AI outputs for grammatical accuracy, naturalness, and strict cultural context.
Acting as a primary quality check during production to proactively identify and correct subtle cultural errors or awkward phrasing in the target language.
Analyzing task quality trends and autonomously developing educational resources and feedback documentation.
They are sourcing independent Language Alignment & Resource Partners (LARPs) to provide native-level French language vetting and QA for a specialized AI data project. As a contractor, you would not receive company-sponsored benefits.