Provide end-to-end support to key community members, including the Luxury segment, ensuring complete resolution of issues.
Communicate in English and Spanish, handling complex cases with autonomy and high hospitality standards.
Collaborate with stakeholders, manage emergencies, and drive performance improvements.
Airbnb connects travelers with unique stays and experiences offered by hosts in almost every country. With over 5 million hosts and 2 billion guest arrivals, it fosters a culture of inclusion and belonging.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Provide timely, professional customer support and resolve inquiries across international markets.
Identify business opportunities and conduct prospecting activities for sales development.
Manage interactions and maintain accurate records using CRM and support platforms like Zendesk or HubSpot.
Jobgether uses AI-powered matching to connect candidates with remote roles. They focus on streamlining hiring through technology and serve global clients.
Respond to client inquiries across email, phone, and messaging in a professional manner.
Support booking modifications, cancellations, and provide accurate travel information.
Address concerns with empathy and efficiency to ensure client satisfaction.
This company connects clients with travel experiences, guiding them from planning to return. They are a passionate community focused on building dreams and memories through travel, offering ongoing training and support.
Answer inbound customer calls in French and English, classify requests, and book appointments using field management software.
Dispatch field technicians efficiently, coordinate daily schedules, and handle client communications.
Perform billing, invoice processing, and administrative support to keep operations running smoothly.
We are a growing plumbing and drainage services company based in the Greater Montreal area, serving residential, commercial, and institutional clients. We are building a modern, well-run operation with a focus on quality and treating our team members as long-term partners.
Respond to client inquiries and assist with travel-related coordination and scheduling.
Maintain accurate records of client interactions and requests.
Provide clear updates, confirmations, and follow-ups to ensure a positive client experience.
Aisles & Abroad provides travel services and client support coordination. They offer a remote, flexible work environment with a supportive and collaborative team.
Respond to client inquiries about existing or upcoming trips.
Resolve travel issues (delays, cancellations, schedule changes) in real time.
Communicate with airlines, hotels, and tour providers to make changes.
We provide white-glove travel support services, handling client communications and resolving travel issues in real time. Our company offers a remote work environment with flexible schedules and opportunities for growth into travel advisor roles.
Assist and support existing hotel customers daily via phone, email, and chat in English and Spanish or Portuguese.
Resolve complaints, troubleshoot escalated issues, and build client loyalty to drive product adoption.
Gather feedback, contribute to tutorials, and attend training sessions to stay current on system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, they foster a remote-first culture of innovation and collaboration.
Assist clients with organizing booking details, dates, and preferences while providing professional customer support.
Maintain accurate client profiles, documentation, and respond to inquiries via email, phone, and messaging.
Coordinate booking details, follow up with clients, and support administrative tasks to ensure smooth travel experiences.
They provide travel booking and client support services to help clients plan and coordinate their trips. They offer a flexible remote work environment with comprehensive training and a team-focused culture.
Assist customers with inquiries via phone, email, and chat (tracing, tracking, etc.).
Schedule and confirm pickups, follow up on interline requests, and coordinate with departments to meet customer requirements.
Support sales efforts and work remotely from home with provided training and equipment.
We provide comprehensive transportation and logistics solutions for clients across North America. With 60 years of experience, we emphasize innovation, safety, and career development for our employees.
Serve as the primary point of contact for HR-related customer inquiries via email, phone, and chat.
Efficiently manage and resolve client inquiries, investigate issues, and collaborate with internal teams like sales, operations, finance, and payroll.
Maintain up-to-date knowledge of company offerings, conduct training sessions, and analyze support data to drive improvements.
Remote People builds infrastructure for borderless teams, handling global payroll, benefits, taxes, and compliance with a technology platform. They are a growing international family committed to building a diverse, global team and offering equal opportunities.
Managing and nurturing relationships with new and existing clients.
Proactively identifying opportunities to upsell or expand product usage.
Serving as a key point of contact for client questions or concerns.
WeTravel is a platform that helps travel businesses grow by providing tools to manage and sell their trips. They are an international team with a passion for travel and innovation, fostering a remote-first culture.
Provide exceptional customer service and resolve client inquiries via support tickets and various channels.
Troubleshoot and address client concerns with professional communication and solutions-driven service.
Maintain client satisfaction throughout the booking and travel experience while handling multiple tasks efficiently.
The company is a travel services provider focused on client satisfaction and booking experiences. The team is remote-first, small to medium-sized, and emphasizes a supportive culture with ongoing training.
Assist customers via phone, email, chat, and social media to ensure a positive experience.
Resolve inquiries efficiently using multiple systems and take ownership until resolution.
Maintain product knowledge and meet service level agreements while providing accurate information.
We provide finance and insurance solutions for the automotive industry, offering vehicle protection plans. With over 60 years of experience, we serve thousands of dealerships and financial institutions across the U.S.
Serve as the voice of our customers, providing exceptional support across multiple channels to ensure a seamless experience for hotel partners.
Strengthen client relationships and promote software adoption by gathering feedback and sharing insights with the team.
Create training materials and update support resources while staying ahead of system updates to make a lasting impact.
Cloudbeds is transforming hospitality with an intelligently designed platform that powers properties across 150 countries. With over 650 employees across 40+ countries, we are a remote-first team recognized as a top workplace and on Deloitte's Technology Fast 500.
Coordinate hotel reservations and travel bookings with accuracy and professionalism.
Handle changes, modifications, and special requests promptly and communicate clearly with guests.
Maintain booking records and client profiles while collaborating with team members to ensure exceptional experiences.
We are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences specializing in hotel accommodations, cruises, resorts, and group travel. Our team culture is supportive and mentorship-driven, offering flexible remote work and industry perks.
Assist clients with researching, planning, and booking hotels, cruises, flights, and vacation packages.
Deliver prompt, professional customer service via phone, email, and messaging platforms.
Maintain accurate records of bookings, preferences, and client communications.
Destination Knot creates stress-free and unforgettable travel experiences for individuals, couples, families, and groups. They foster a supportive, engaging, and collaborative team environment.
Serve as the primary point of contact for China-based customers regarding product inquiries and operational concerns.
Guide new customers through the onboarding process and provide support leading up to and during go-live.
Assist customers in understanding and effectively using products, conduct training in Mandarin, and coordinate with internal teams.
A-CL provides product support and onboarding services for clients in China. The company focuses on customer success and product adoption, with a small to medium-sized team.
Assist with booking confirmations, itinerary updates, and document preparation for travel advisors.
Manage client communications, payment reminders, and trip logistics with professionalism.
Organize client records and track supplier communications to ensure seamless travel coordination.
Destination Knot is a full-service travel company dedicated to delivering curated, stress-free vacation planning services. They foster a supportive team culture with opportunities for career growth and personalized training.
Assist clients with travel inquiries and deliver professional customer service via phone, email, and online platforms.
Research and present travel options, manage reservations and itineraries.
Maintain accurate records, follow up with clients, and collaborate with team members.
Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. The team is committed to exceptional client care and professional development in a supportive environment.