Assist and support existing hotel customers daily via phone, email, and chat in English and Spanish or Portuguese.
Resolve complaints, troubleshoot escalated issues, and build client loyalty to drive product adoption.
Gather feedback, contribute to tutorials, and attend training sessions to stay current on system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, they foster a remote-first culture of innovation and collaboration.
Respond to customer inquiries in English and Spanish via phone, email, SMS, and chat with professionalism.
Serve as primary contact for Spanish-speaking families, translating communications and ensuring equitable access.
Maintain detailed records of interactions, resolve issues, and collaborate to enhance customer experience.
Odyssey partners with state agencies to design, launch, and operate ESA and grant programs, providing technology and operations for education funding. The company operates across 6 states, serving 200,000+ students and managing over $1B in funds, with backing from investors like a16z.
Embody core competencies to create a seamless experience for Clients, Taskers, and Partners, prioritizing customer satisfaction with urgency and care.
Use insights from customer interactions to drive informed decisions and anticipate needs, maintaining a customer-centric approach.
Demonstrate ownership and disciplined curiosity in problem-solving, serving as a trusted resource to ensure optimal resolutions.
Taskrabbit is a marketplace platform that connects people with Taskers for everyday home tasks like furniture assembly and handyman work. The company has a hybrid workforce across the US and EU, with a collaborative, pragmatic, and fast-paced culture, and has been recognized as a Best Place to Work from 2022 to 2025.
Own a portfolio of enterprise customers, driving platform engagement and satisfaction through Success Plans and QBRs.
Monitor customer KPIs and needs to ensure maximum value delivery and adoption of new features.
Act as technical product expert, providing training and troubleshooting, and representing customer feedback internally.
Urbantz provides a SaaS platform for last-mile delivery management, helping enterprises cut complexity and improve sustainability. With over 100 brands and rapid growth since 2015, Deloitte ranked them third in the Technology Fast 50 list in 2020, and they foster a diverse, collaborative culture.
Provide exceptional customer support to hotel properties across multiple channels, resolving inquiries and troubleshooting issues.
Foster strong customer relationships to drive loyalty, retention, and increased software adoption.
Create training materials and update support resources to stay ahead of system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. We are a remote team of over 650 employees across 40+ countries, with a culture of innovation, diversity, and collaboration.
Respond to customer inquiries through live chat, WhatsApp, email, and other support channels, providing accurate and timely solutions.
Manage customer issues related to orders, logistics, website functionality, and general platform usage.
Handle complex customer escalations with professionalism, ownership, and a problem-solving approach.
Our partner is a technology-driven organization providing a global platform for customer experiences. They operate in a fast-paced, international environment with a collaborative culture and low-hierarchy structure.
Handle billing and subscription inquiries via email and phone, escalating complex issues when necessary.
Manage billing tickets and calls, taking ownership of follow-ups and resolving sensitive customer situations.
Analyze billing ticket trends and propose improvements to enhance the customer experience.
Cloudbeds provides a unified platform for hospitality, powering properties across 150 countries and processing billions in bookings annually. They are a remote-first team of 650+ employees across 40+ countries, fostering a diverse and innovative culture.
Provide front-line support and occasional sales assistance to English, Spanish, and Russian-speaking drivers and fleet managers in the USA and Canada.
Proactively identify areas for product/service improvements and participate in implementing solutions to increase customer satisfaction, growth, and retention.
Work as a team player with a desire to impact the organization and grow into upper-level positions quickly.
HOS247 LLC is a growing technology company that provides hardware and software solutions to trucking companies in the USA and Canada. Their top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.
Respond to commercial inbound calls, chats, and emails from patients, healthcare providers, and vendors in a professional and empathetic manner.
Identify and report potential Adverse Events (AEs) and Product Quality Complaints (PQCs) with accurate documentation.
Triage medical information inquiries to the appropriate department and provide on-label responses using standard content.
Alphanumeric provides customer engagement and commercial support services for major companies, including one of the largest pharmaceutical firms globally. They offer a permanent, full-time remote position with training and benefits, fostering a culture of growth and personalized service.
Handle inbound and outbound calls and chats to verify customer information for Truck Share 24/7 rentals.
Ensure compliance with U-Haul policies while assisting multiple customers simultaneously via phone and digital channels.
Must be fluent in Spanish and English, with strong listening, communication, and multitasking skills.
U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.
Respond to a high volume of customer inquiries with accuracy and professionalism.
Troubleshoot customer issues and escalate to relevant departments as needed.
Maintain composure and efficiency in fast-paced environments while completing administrative tasks.
Asset Living is a third-party property management firm founded in 1986, managing multifamily, single-family, and student housing properties across the US. The company is fast-growing, values diversity, and is recognized as a Best and Brightest Place to Work, fostering a culture of unity and growth.
Consult customers via calls, email, and chat on all questions regarding our websites.
Resolve customer issues promptly to ensure retention and promote our services.
Maintain high service quality while analyzing customer emotions and adapting to difficult situations.
Social Discovery Group (SDG) solves loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms that connect people globally. The company employs a diverse international team of digital nomads working remotely worldwide, and has been recognized as a Great Place to Work (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
Facilitate client onboarding, training, and ongoing support via video, phone, and email.
Resolve customer inquiries and troubleshoot escalated issues across multiple channels.
Build strong client relationships to promote product adoption and drive retention.
Cloudbeds is a hospitality technology company that provides an intelligently designed platform powering properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, the company fosters a collaborative, remote-first culture focused on innovation and transforming hotel operations.
Resolve customer inquiries via live chat, WhatsApp, and email, handling logistics, orders, and website issues.
Support team growth by onboarding and training new joiners, coaching colleagues, and managing escalations.
Collaborate across departments, driving root-cause fixes and owning day-to-day operations with a customer-first mindset.
Nivoda is a global B2B diamond and gemstone marketplace connecting retailers with suppliers. Processing $300M+ annually, it spans multiple regions. Its customer support team is distributed across 8+ countries, with a focus on responsiveness and continuous improvement.
Lead and supervise daily operations team performance, ensuring accuracy and timeliness.
Handle complex client escalations, troubleshooting operational, payment, and technical issues.
Onboard, train, and coach team members while maintaining visibility over client cases.
We are a fast-growing international company focused on client support operations. Our small team culture emphasizes ownership, independence, and hands-on problem-solving.
Provide customer support for website users via chat and email.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain records of customer interactions and enter data into CRM and other tools.
Helpware is a global company providing outsourcing back-office services with offices in the USA, Mexico, Ukraine, and the Philippines. They help small businesses and enterprises free up their teams for strategic high-value tasks and are growing.
Provide exceptional customer support to retain and consult Yelp advertisers via inbound calls and emails.
Highlight ad performance metrics and investment returns to demonstrate value to clients.
Become an expert in Yelp advertising solutions, adapting recommendations to client needs while handling objections.
Yelp connects people with great local businesses through reviews and advertising. As a large company, Yelp fosters a culture of diversity, growth, and authenticity, valuing unique perspectives.
Make outbound calls to qualified leads, engaging vacation rental owners and property managers with business context.
Handle inbound live chat to book product demonstrations and convert interest into high-value sales opportunities.
Maintain accurate CRM records and collaborate with Marketing and Sales Operations to refine outreach.
Lodgify is a fast-growing scale-up company leading the vacation rental industry, backed by $30M in funding. Based in sunny Barcelona, it has a team of 380+ people from over 60 nationalities, united by a passion for transforming short-term rentals.
Engage with guests to handle reservations for luxury hotel brands globally, listening actively to recommend premium options.
Use creativity and empathy to personalize each interaction, creating memorable luxury experiences.
Support responsible hospitality practices while working in a remote role with occasional onsite training.
Accor Global Reservation Centre has been part of Moncton’s growth for over 30 years, recognized as a local employer of choice. They pioneer responsible hospitality with a diverse, multicultural team and a welcoming culture that fosters community involvement and employee growth.
Handle inbound and outbound customer inquiries with professional excellence, resolving issues on the first call.
Provide excellent customer service through active listening, de-escalation, and appropriate communication.
Track call information for reporting, escalate issues when necessary, and upsell if required.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology. With a global workforce of 500,000 across 300 languages, we prioritize inclusion and diversity and are committed to supporting those who serve.